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<br />Roles and ResDonsibilities <br /> <br />The roles and responsibilities of response personnel vary from the roles and responsibilities of scheduled <br />projects. The ability to solve problems that may arise on an emergency response site in a professional and <br />safe manner takes time to develop. Since every incident is different, experiences and training becomes an <br />important issue to completing the job in a professional manner. AMX has taken the approach that different <br />levels of experiences and abilities be evaluated and personnel be assigned to a specific response level based <br />on training, skill, experience and level of confidence that best fits the personnel and the company's best <br />interest. <br /> <br />Dispatch <br /> <br />AMX does not employ the services of an answering service. AMX believes that since we are a 24-hour a <br />day company, a representative of AMX should be ready to assist our customer's needs. The first person <br />that the customer speaks to is one of our dispatchers. Dispatch has many functions and responsibilities, <br />including customer relations, notifYing all essential personnel, maintaining running record of the event, <br />assisting in the acquisitions of equipment and personnel needed on the ER, completing paperwork <br />associated with the ER, and keeping essential personnel informed of the status of the event. Dispatch <br />personnel need to be well organized, friendly and helpful to our customers and have an understanding of <br />the basic emergency response procedures. Dispatch never makes the judgment of how an ER will be run or <br />handled. All inquires will be directed to the Response Foreman. <br /> <br />Response Technician <br /> <br />Technicians are the backbone of AMX. The role of the technician is very important in our business. <br />Emergency Response Team technicians must have basic knowledge of emergency response techniques. <br />Advancement to the next level is based on criteria listed below. Technicians are responsible for obtaining <br />their own training in order to promote to the next level. <br /> <br />Response Technician Level 1- 40 Hour Hazwoper training, with 0 to 12 months experience. <br /> <br />Response Technician Level 2- Response Technician Level I plus a Commercial Drivers License with an <br />Haz Mat endorsement, 9 to 36 months experience, minimum of 25 emergency response projects, passport, <br />zero accidents, zero disciplinary actions, fire fighting training or equivalent, cross training in Industrial <br />Services, Remediation Services and Training Services. <br /> <br />Response Technician Level 3- Response Technician Level 2 plus 24 to 60 months experience, <br />railcarlhighway transfer experience, minimum of 50 emergency response <br />Projects, cross training in Industrial Hygiene, Safety, Rescue, Heavy equipment, boat operations and <br />response management. <br /> <br />ResDonse Foreman <br /> <br />A Response Foreman act as representatives to our clients and take on the brunt of questions and <br />responsibilities in any emergency response. Foreman have a variety of roles and responsibilities, including <br />the most important; the safety of our people. The sign of a good foreman is know their own limits. The <br />resources available to AMX are very extensive and should be utilized to the fullest. Foremen have two <br />levels of qualifications. <br /> <br />Response Foreman 1- Response Technician Level 3 plus a knowledge of project management associated <br />with a response, ability to write reports, deal with clients, advanced emergency response management <br />skills, minimum of 150 emergency responses, advanced railcarlhighway transportation transfers, 48 to 84 <br />months experience in emergency response, high concern with safety, knowledge of regulatory <br />