CITCOM, INC. 1C -2006 - Laserfiche WebLink

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. -- the preferred medium for managing the timeline, we populate the work breakdown structure directly into pre-assigned tasks on the website). Administer TriTech Contract - We would ensure that TriTech adheres to the contract terms and conditions. We would review and advise the City on potential out-of-scope issues; assist the City in addressing potential contractual conflicts; assist in the review and approval of deliverables and payment milestones; and prepare correspondence on behalf of the City, as appropriate. Establish Conversion Control Procedures - Prior to converting any relevant records to the new system, we would develop procedures specifying how any converted records are to be checked and balanced before the system goes "live." In this manner, we would ensure that no shortcuts are taken in the testing process in order to expedite implementation. Quality Assurance Often times, clients possess strict standards for ensuring quality assurance related to technology initiatives. Recognizing that our scope of services would need to be aligned closely with such requirements, the following list describes key elements that are common to most quality assurance approaches, and which are provided by Cit Com, Inc as part of a monthly quality assurance review and subsequent report: 9 SAFD and TriTech Expectations - Act as the intermediary to assist in the resolution of conflicts and realistic expectations regarding the delivery and timing of project components. 9 Project Scope - Facilitate the minimization of project scope changes, assist in the identification of out-of-scope items, and facilitate a review of project change requests. 9 Project Cost - Assist in monitoring project budget, actual expenditures in current period, actual expenditures for project, estimates to complete project, and actual cost projections in comparison to project budget; Review costs associated with any project change requests to determine fairness and assist in negotiations. 9 Project Timeframe - Assist in the monitoring of project activities and their progress in relation to project baseline. 9 Project Risk - Assist in the identification of risk areas which may impact project timeframe, project budget, system functionality, implementation, etc.