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Kimley-Horn <br />and Associates, Inc. <br />March 21, 2007 <br />Mr. Shahir Gobran <br />City of Santa Ana Transportation Planning <br />20 Civic Center Plaza — MS 1988 <br />Santa Ana, CA 92702 <br />Re: World Oil Queuing Intrusion Study <br />Dear Mr. Gobran: <br />Kimley-Hom and Associates, Inc. ("KHA" or "the Consultant") is pleased to submit <br />this letter agreement (the "Agreement") to the City of Santa Ana ("the Client") to <br />provide Traffic Consulting Services for the World Oil Service Station project at 1702 <br />N. Broadway in the City of Santa Ana. Our project understanding, scope of services, <br />schedule, and fee are below. <br />Project Understanding <br />World Oil has received approval to operate a gas station on the northwest corner of the <br />intersection of N. Broadway and W. Seventeenth Street in the City of Santa Ana. <br />Conditions of approval require that the applicant conduct annual queuing intrusion <br />studies once the gas station is open and operating to ensure that the customer traffic <br />does not queue such that it intrudes onto the public sidewalk, driveway apron, or street. <br />Scope of Services <br />• Conduct a site visit to observe the site layout and the existing traffic conditions at <br />the project site and the streets adjacent to the site. <br />• Obtain a copy of the project site plan for the proposed project, including building <br />and site layout, site driveways, and any other site features that will affect the flow <br />of traffic on the site. <br />• Schedule queuing intrusion observations and data collection. The data collectors <br />will be equipped with data collection forms, as well as digital still cameras, and <br />will make notes of queuing activity throughout the data collection period. <br />• Based on the Conditions of Approval, data collection is to take place for seven <br />consecutive days, for a total of 35 to 40 hours. The specific hours of data <br />collection will be established through discussions with the Owner/ Operator and <br />City staff. <br />■ <br />Suite 400 <br />765 The City Drive <br />Orange, California <br />92868 <br />TEL 714 939 1030 <br />FAX 714 936 9488 <br />