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4. The number of years that the Proposer has been in the business of providing temporary <br />technical contract service personnel and/or consulting services of the kind sought by the <br />Clty. (If company name or ownership has changed of the period cited, please note and explain.) <br />{ref. section 2.2.c} <br />Telfords has been in the consulting and temporary contract service business for over 15 <br />ey ars. <br />5. A description of the overall qualifications of the Proposer and experience and ability to <br />provide temporary technical contract service personnel and/or consulting services. <br />{ref. section 2.2.d} <br />Telfords has been involved in the successful implementation of numerous business systems <br />including but not limited to Payroll (P2K) Utility Billing, Manufacturing, Accounting/Finance <br />and Planning and Customer Service. These systems have been a combination of vendor <br />systems and custom development. Telfords role in these implementations included Proiect <br />Management Specification Customization Vendor Management, Testing and training. In <br />addition Telfords has been the lead business process consultant for numerous process <br />improvements which resulted in significant cost savings and improved performance. <br />6. A description of any unique qualifications and experience which distinguish Proposer's <br />ability to provide temporary technical staffing and/or consulting. <br />{ref. section 2.2.d} <br />Telfords' employes senior level personnel with proven track records. Recruitment includes <br />extensive reference checks. Client satisfaction is one of the top Performance Measures for <br />the Company and is specifically monitored by key partners. Ongoing training is provided in <br />order to keep Telfords' employees current with Technology and Business changes. Telfords <br />has extensive and recent experience in the public sector particularly in City government. _ <br />7. A confirmation of the Proposer's willingness and capability to agree to and to follow the <br />terms and processes outlined in this RFP and resulting agreement including all <br />administrative and billing procedures of the City. <br />{ref. section 2.2.e} <br />Telfords in willing and prepared to follow the terms and processes outlined in this RFP and <br />resulting agreement including all administrative and billing procedures of the City. <br />8. A description of any other information the Proposer feels is relevant in helping the City <br />gauge the Proposer's business stability. <br />{ref. section 2.2.f} <br />Telfords has been in the business of providing consulting services for over 15 years and has <br />maintained long-term relationships with its clients. Telfords limits the engagements it takes <br />on in order to assure customer satisfaction and its ability to meet Proiect timelines and <br />deliverables. <br />