LAURA'S HOUSE 3 - 2007 - Laserfiche WebLink

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City of Santa Ana Performance Outcome Tracking Please find the activity most c10sety associated to the service that will be provided and place an "X" next to it then answer h' the question below. Please note the trackina that is involved with t IS activity. Place an "X" next to one Activity/ Activity Program Outcome Tracking Goal HUD Outcome Tracking HUD Goal Homelessness Track assisted individuals 50% of assisted individuals -Number of households that RECEIVED Accessibility for the Prevention who retained their housing and households will retain emergency financial assistance to purpose of creating or utilities for at least 6 their housing or utilities for prevent homelessness Suitable Living months after assistance at least 6 months after -Number of households that RECEIVED Environments was provided. assistance is provided. emergency legal assistance to prevent homelessness Emergency Track individuals who 50% of Number of homeless persons given Accessibility for the Shelter received support services individuals/households that overnight shelter purpose of creating X that were linked to one or are provided with Suitable Living more additional support emergency shelter will OR Environments service and/or appropriate transition to interim housing housing. (i.e.. transitional housing). Number of beds created in overnight shelter or other emergency housing Transitional Track homeless individuals 5% of homeless individuals Number of persons assisted: Accessibility for the Housing who participated in participating in transitional -with new access to a service purpose of creating transitional housing housing program will be -with improved access to a service Suitable Living program that were placed in placed in permanent -where activity was used to meet a quality Environments permanent housing. housing. standard or measurably improved quality, report the number that no longer only have access to substandard service Supportive Track individuals who 50% of individuals/families Number of persons assisted: Accessibility for the Services for received support services receiving support services -with new access to a service purpose of creating ESG that were linked to one or will be linked to one or -with improved access to a service Suitable Living more additional support more additional support -where activity was used to meet a quality Environments service and/or appropriate service and/or appropriate standard or measurably improved quality, housing. housing. report the number that no longer only have access to substandard service Describe how you will gather the tracking information, noted above, for that activity. Laura's House measures the overall success of the program by using both quantitative and qualitative evaluation tools. Quantitative measurements include counting the number of women and children entering the shelter program, maintaining a census log which includes all client demographic information and their outcome status upon departure from the shelter program. The qualitative evaluation process and tools are as follows: 1) client satisfaction outcomes are measured by each client completing an exit evaluation survey that addresses all components of the program including accomodations, staff & volunteers, children's programs, counseling, groups, legal advocacy and case management. 2) program participants are tracked throughout their stay in the program and given pre/post testing via our Client Strenghts Assessment tool to evaluate increases in knowledge and/or changes in attitude and behavior. The purpose of the outcome evaluations is to provide information on the effectiveness of the program and staff and to determine if we are successful in reaching our program goals. The results of the program evaluations provide client input in the development of new programs and/or curriculum revision on existing programs. Exhibit A-1 Page 3 of 3