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<br />City of Santa Ana <br />Performance Outcome Tracking <br />Please find the activity most closety associated to the service that will be provided and place an "X" next to it then answer <br />th t' b I PI t th t k' th t" I d 'th thO f' <br /> <br />e ques Ion eow. ease 'no e e rac rng a IS Invo ve WI IS ac IVltV. <br />Place an <br />"X" next to <br />one Activity/ <br />Activity Program Outcome Tracking Goal HUD Outcome Tracking HUD Goal <br /> Homelessness Track assisted individuals 50% of assisted individuals -Number of households that RECEIVED Accessibility for the <br /> Prevention who retained their housing and households will retain emergency financial assistance to prevent purpose of creating <br /> or utilities for at least 6 their housing or utilities for homelessness Suitable Living <br /> months after assistance was at least 6 months after -Number of households that RECEIVED Environments <br /> provided. assistance is provided. emergency legal assistance to prevent <br /> homelessness <br /> Emergency Track individuals who 50% of Number of homeless persons given Accessibility for the <br /> Shelter received support services individuals/households that overnight shelter purpose of creating <br /> that were linked to one or are provided with Suitable Living <br /> more additional support emergency shelter will OR Environments <br /> service and/or appropriate transition to interim housing <br /> housing. (i.e.. transitional housing). Number of beds created in overnight <br /> shelter or other emergency housing <br /> Transitional Track homeless individuals 5% of homeless individuals Number of persons assisted: Accessibility for the <br /> Housing who participated in participating in transitional -with new access to a service purpose of creating <br /> transitional housing program housing program will be -with improved access to a service Suitable Living <br /> that were placed in placed in permanent -where activity was used to meet a quality Environments <br /> permanent housing. housing. standard or measurably improved quality, <br /> report the number that no longer only <br /> have access to substandard service <br /> Supportive Track individuals who 50% of individuals/families Number of persons assisted: Accessibility for the <br /> Services for received support services receiving support services -with new access to a service purpose of creating <br />X ESG that were linked to one or will be linked to one or more -with improved access to a service Suitable Living <br /> more additional support additional support service -where activity was used to meet a quality Environments <br /> service and/or appropriate and/or appropriate housing. standard or measurably improved quality, <br /> housing. report the number that no longer only <br /> have access to substandard service <br /> <br />Describe how you will gather the tracking information, noted above, for that activity. <br /> <br />Each client assisted by SAHOP will be tracked through LASOC's Matrix Database. In order to receive services from <br />LASOC, potential clients must first qualify to receive those services. LASOC currently utilizes an intake form (see <br />Attachment #7) to qualify clients services. Those services are then provided on the spot and are then entered into <br />LASOC's Matrix Database at a later time. The Matrix Database has the capability of creating detailed reports on the <br />outcomes of clients' cases in just a few minutes. This database is currently undergoing revisions that will enable <br />automated tracking of ESG activities, but at this time, client tracking must be conducted by the Matrix Database <br />Designer. In addition to the Matrix Database, clients' cases can be managed through paper case files, which are kept on <br />record for three years. For clients that have ongoing cases, the Supervising Attorney will utilize the Matrix Database to <br />continue to provide services until the case has been completed and services are no longer required. <br /> <br />Exhibit A-1 <br />Page 3 of 3 <br />