Laserfiche WebLink
<br />City of Santa Ana <br />Performance Outcome Tracking <br />Please find the activity most closety associated to the service that will be provided and place an "X" next to it then answer <br /> <br />the question below. Please note the tracking that is involved with this activity. <br />Place an <br />"X" next to <br />one Activity/ <br />Activity Program Outcome Tracking Goal HUD Outcome Tracking HUD Goal <br /> Homelessness Track assisted individuals 50% of assisted individuals -Number of households that RECEIVED Accessibility for the <br /> Prevention who retained their housing and households will retain emergency financial assistance to prevent purpose of creating <br /> or utilities for at least 6 their housing or utilities for homelessness Suitable Living <br /> months after assistance was at least 6 months after -Number of households that RECEIVED Environments <br /> provided. assistance is provided. emergency legal assistance to prevent <br /> homelessness <br /> Emergency Track individuals who 50% of Number of homeless persons given Accessibility for the <br /> Shelter received support services individuals/households that overnight shelter purpose of creating <br /> that were linked to one or are provided with Suitable Living <br /> more additional support emergency shelter will OR Environments <br /> service and/or appropriate transition to interim housing <br /> housing. (i.e.. transitional housing). Number of beds created in overnight <br /> shelter or other emergency housing <br /> Transitional Track homeless individuals 5% of homeless individuals Number of persons assisted: Accessibility for the <br /> Housing who participated in participating in transitional -with new access to a service purpose of creating <br /> transitional housing program housing program will be -with improved access to a service Suitable Living <br /> that were placed in placed in permanent -where activity was used to meet a quality Environments <br /> permanent housing. housing. standard or measurably improved quality, <br /> report the number that no longer only <br /> have access to substandard service <br /> Supportive Track individuals who 50% of individuals/families Number of persons assisted: Accessibility for the <br /> Services for received support services receiving support services -with new access to a service purpose of creating <br />X ESG that were linked to one or will be linked to one or morE -with improved access to a service Suitable Living <br /> more additional support additional support service -where activity was used to meet a quality Environments <br /> service and/or appropriate and/or appropriate housing. standard or measurably improved quality, <br /> housing . report the number that no longer only <br /> have access to substandard service <br /> <br />Describe how you will gather the tracking information, noted above, for that activity. <br /> <br />The Outreach Team adheres to a designated schedule of sites which allows for visability and consistancy, report <br />building, and follow-up services. Daily paperwork allows to record and track new and duplicated clients and their activity. <br />See attached: Daily Schedule, DATABASE Form (for new clients only), Monthly Client Service Log (records new and <br />exsiting clients), Referral to Social Services, Referral to Housing Program, Job Placement, and SSI. Contacts are <br />entered into DATABASE (located in the Outreach Office at 2416 S. Main Street, Santa Ana, CA) where monthly <br />statistics are extracted. Weekly staff meetings provide staff support, verification of clients being homeless (manager <br />signs off on DATABASE forms), new resources, and referrals.The collection of a wide vartiety of outcome data is an <br />escpecially difficult task where homeless outreach services are concemed. The Outreach Program has been a vital <br />"port of entry" to these services, first by locating individuals who are homeless due to mental illness, meeting their <br />immediate basic needs, (ie: food, warm clothing, emergency shelter), and then linking them with the services to stabilize <br />them and move them off the streets. Our continuum of services include a housing assistance program to find individuals <br />long-term housing and compassionate landlords; the back to work program helps these individuals to obtain and retain <br />jObs; the benefits assistance program assists them in applying for disability benefits; the homeless multi-service center <br />offers ongoing specialized case management services 365 days per year, as well as mental health and medication <br />services to stabilize the mental status of these individuals long-term. All of these programs are focused on helping the <br />homeless mentally ill stabilize, have a better life and get off the streets and this is a benefit to the individual, but also the <br />local neighborhood. <br /> <br />Exhibit A-1 <br />Page 3 of 3 <br /> <br />