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Annual Report/2007 <br />facility provides a public access coordinator to assist producers, field (ENG) <br />equipment for production and a studio for talk show format productions. Time <br />Warner has promoted the public access facility placing flyers at local schools and <br />businesses and by utilizing the Channel 95 bulletin board to encourage residents <br />to take television workshops offered at the public access center. Time Warner <br />continues to program the bulletin board for Public Access Ch. 95 and provide <br />playback for programming. Overall the Public Access program is successful <br />providing a regional Orange County access channel. <br />Technical Test <br />CSG engineering personnel performed the annual Proof of Performance and <br />Technical Test based on FCC Regulations for Time Warner Cable in August <br />2007. Time Warner successfully completed this test and a report has been filed <br />with the City Clerk's Office. <br />2nd Street Hub Station <br />Time Warner Cable maintains the 2nd Street Hub Station within the city of Santa <br />Ana located at 1115 E. Second St. (cross street is Santa Fe). This hub provides <br />signal to the City of Santa Ana as well as the city of Newport Beach. The hub <br />station was found to be in good order by CSG video engineer, Mr. Newell <br />Whitfield during the annual technical testing completed in August, 2007. <br />Corrections to the system are witnessed by Mr. Whitfield. A separate technical <br />report was submitted with details of the testing separate from this report. <br />System Outages <br />There were fifty-one (51) system outages in 2007, most being resolved in within <br />four hours. This was a large improvement from eighty (80) outages in the prior <br />year. Four (4) minor outages occurred affecting only 20 homes or less. Due to <br />fiber node placement throughout the city in 1999, outages affect less people <br />overall and usually do not exceed a maximum of more than 400 homes. Major <br />outages included problems such as bullet hole repair, shorts in the lines due to <br />blown fuses and commercial power outages. Other outages included power <br />supply problems, tripped circuit breakers, bad node modules, blown fuses, switch <br />changes, bad or damaged distribution cables/connectors/amps, bad optical <br />transmitters, water damages, paving contractor damages, vandalism repairs and <br />breaker problems. With nodes serving 400 homes maximum; outages, despite a <br />long list of technical items that can occur, impact only a small portion of <br />subscribers compared to previous years of analog service reaching large <br />portions of the community. Nodes serve smaller areas, thus impacting fewer <br />subscribers when something goes wrong. Repairs are made quickly and the city <br />has seen marked improvement in field operations serving 20,182 subscribers, <br />attachment E. <br />R <br />