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<br />City of Santa Ana <br />Performance Outcome Tracking <br />Please find the activity most closety associated to the service that will be provided and place an "X" next to it then answer <br />I PI h k' th t" I d 'th thO r't <br /> <br />the question be ow. ease note t e trac mg a IS mvo ve WI IS ac IVlty. <br />Place an <br />"X" next to <br />one Activity/ <br />Activity Program Outcome Tracking Goal HUD Outcome Tracking HUD Goal <br /> Homelessness Track assisted individuals 50% of assisted individuals -Number of households that RECEIVED Accessibility for the <br /> Prevention who retained their housing and households will retain emergency financial assistance to prevent purpose of creating <br /> or utilities for at least 6 their housing or utilities for homelessness Suitable Living <br /> months after assistance was at least 6 months after -Number of households that RECEIVED Environments <br /> provided. assistance is provided. emergency legal assistance to prevent <br /> homelessness <br /> Emergency Track individuals who 50% of Number of homeless persons given Accessibility for the <br /> Shelter received support services individuals/households that overnight shelter purpose of creating <br /> that were linked to one or are provided with Suitable Living <br />X more additional support emergency shelter will OR Environments <br /> service and/or appropriate transition to interim housing <br /> housing. (Le., transitional housing). Number of beds created in overnight <br /> shelter or other emergency housing <br /> Transitional Track homeless individuals 5% of homeless individuals Number of persons assisted: Accessibility for the <br /> Housing who participated in participating in transitional -with new access to a service purpose of creating <br /> transitional housing program housing program will be -with improved access to a service Suitable Living <br /> that were placed in placed in permanent -where activity was used to meet a quality Environments <br /> permanent housing. housing. standard or measurably improved quality, <br /> report the number that no longer only <br /> have access to substandard service <br /> Supportive Track individuals who 50% of individuals/families Number of persons assisted: Accessibility for the <br /> Services for received support services receiving support services -with new access to a service purpose of creating <br /> ESG that were linked to one or will be linked to one or more -with improved access to a service Suitable Living <br /> more additional support additional support service -where activity was used to meet a quality Environments <br /> service and/or appropriate and/or appropriate housing. standard or measurably improved quality, <br /> housing. report the number that no longer only <br /> have access to substandard service <br /> <br />Describe how you will gather the tracking information, noted above, for that activity. <br /> <br />Method of Evaluating Performance and Success - The Program measures growth in client service numbers, level of <br />participation in receiving information and referrals for essential services, and the range and quality of services available <br />to meet client needs. All clients are asked to complete surveys regarding their needs. Documentation regarding client <br />numbers, shelter services, and referrals are maintained and tracked. Program success is achieved, in large part, by <br />increasing the number of clients served by the Armory, and the number of clients who, once informed of services that <br />address their immediate and long-term needs, avail themselves of services that enable them to overcome barriers and <br />limitations that have lead to their living on the streets. <br /> <br />Exhibit A-1 <br />Page 3 of 3 <br />