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<br />Privacy standards and Assurances-Security standards, including personnel, <br />physical, and information technology~ <br /> <br />Consultant maintains CISP, PCI and SAS 70 compliance with regularly scheduled <br />audits. Within this compliance certification, our I.T., operations facilities, employees and <br />general infrastructure are maintained at optimum levels to ensure that the highest level <br />of security and information privacy is maintained as is routinely monitored and audited <br />by the Card Associations. <br /> <br />Service level options Consultant can offer for the City operations. <br /> <br />Our organization can provide services ranging from simple implementation of P.O.S. <br />terminals/pin pads to software integration. Our in-house I.T. department has extensive <br />experience with the development of payment solutions and their integration into various <br />software platforms. As a full-services electronic transaction processor, we are <br />committed to providing secure services at the forefront of technology. <br /> <br />Ability to monitor and help control high-dollar transactions. <br /> <br />Consultant's in-house risk department is charged with monitoring account activity and <br />watching for any aberrations in ticket size (too high), volume or any other detail outside <br />of the account specific parameters set forth by the City requirements. <br /> <br />Key elements of a transition plan or strategy for taking over the City's electronic <br />payment processing services. <br /> <br />Consultant's Government Services team will meet with the City to evaluate the current <br />status and immediate needs and requirements. Furthermore, meeting with the City staff <br />to design a plan of transition to ensure a smooth implementation and assess future <br />integration requirements and possibilities. Additionally, the team will work with the City <br />staff to prepare an implementation and integration timeline. Product installations are <br />carefully planned, tested and scheduled for a smooth and trouble-free rollout, thus <br />ensuring a transition with no downtime. Our training program is available before, <br />during, and after system implementation at no additional cost. Throughout the system <br />launch process, the account is thoroughly reviewed and tested for accuracy. <br />