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6.0 QUALITY CONTROL <br />6.1 Quality Control Program: Shall be submitted as part of your proposal and shall include <br />at a minimum, the following: <br />1. Monthly inspection system covering all the services listed in Section 5 of this RFP. It <br />shall specify each office, room and/or general area listed in this RFP and its observed <br />state of cleanliness. <br />2. Methods for identifying and correcting deficiencies in quality of service. <br />Proposer shall maintain a file of inspections conducted and when applicable, take <br />corrective action. A copy of each inspection and documented corrective action shall <br />be delivered to the Property & Facilities Manager within seven (7) calendar days <br />from the date of the inspection. This collected data shall become part of a general <br />database used by the proposer as a basis for establishing and modifying maintenance <br />procedures. <br />6.2 Quality Assurance: The Property & Facilities Manager shall monitor the Proposer's <br />performance using the agreed upon inspections, standards and schedule as outlined in this <br />RFP. The Police Department staff shall conduct facility inspections and cleaning <br />deficiencies will be noted. A copy of this facility inspection shall be given to the <br />Proposer's on-site supervisor within seven (7) calendar days of the inspection to allow for <br />correction of any noted areas not being cleaned to the levels described in Section 5 of this <br />RFP. If continued deviation from performance standards occur an Agreement <br />Discrepancy Letter (Attachment 2) shall be prepared by the Property & Facilities <br />Manager and issued to the Proposer. Upon receipt of an Agreement Discrepancy Letter, <br />the Proposer shall respond in writing to the Property & Facilities Manager within five (5) <br />business days acknowledging the reported problem and presenting a program for <br />immediate correction or presenting contrary evidence. <br />7.0 ANCILLARY FACILITY INFORMATION <br />There are approximately 725 police department and jail facility perimeter <br />windows to be cleaned (interior of the window only). <br />2. There are approximately 445 workstations and office desks throughout the police <br />department and jail. <br />There are approximately 13 small restrooms in the Jail. <br />4. There are approximately 12 medium to small restrooms to be cleaned 5 days-a - <br />week within the police facility and 2 small restrooms within the firing range. <br />23 <br />25F-25 <br />