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<br />Periodic onsite Business Reviews <br /> <br />Your CompuCom Software Representative can meet with the City's staff on site for periodic onsite <br />Business Reviews of the Microsoft Enterprise License Agreement <br /> <br />In the Business Review your CompuCom Representative can cover: <br /> <br />Purchasing trends <br />Service levels <br />Microsoft promotions and new technologies <br />Assistance with True-Ups <br />Review SA benefits activation; and much more. <br /> <br />The benefit to the City of these regular meetings is <br /> <br />To ensure that the City is not over purchasing <br />Is taking advantage of valuable SA benefits (Training Vouchers, Tech Support etc.) and to get the <br />City the help need to activate these benefits if needed <br />Make sure the True-Up process goes smoothly <br />Alert the City of Microsoft promotions or benefits that may benefit the City <br /> <br />9. What distingishes your firm from the group of vendors who are approved to act as a LAR for the city's <br />enrollment under the COR/CCISDA master Microsoft Enterprise Agreement? <br /> <br />CompuCom helps aaencies reduce the cost of procuring and managing software licensing. We do this by <br />applying a consultative approach that takes into consideration your objectives, technology roadmap, <br />product refresh cycles, and procurement process in order to understand how to reduce costs and improve <br />efficiency in this are. <br /> <br />CompuCom has a lona standina relationshic with Microsoft in order to benefit our Public Sector <br />customers. <br /> <br />Microsoft Gold Partner, Enterprise Software Advisor & Large Account Reseller <br />Desktop Deployment Planning Service Partner (DDPS) <br />Microsoft integration, migration, and deployment expertise <br />Microsoft Operations Awards 2004, 2005, 2006 & 2007 <br />Microsoft Partner of the Year Award 2006 <br />Software Development & Testing Support <br />o One of 4 companies providing staff augmentation resources to Microsoft for software <br />development projects <br />o Support Microsoft, Redmond & Silicon Valley <br />o One of 2 companies providing testing resources to Microsoft <br /> <br />CompuCom offers certified Microsoft specialists to assist clients on an as-needed basis. <br /> <br />CompuCom ITIQ employs only certified Microsoft licensing specialists. These specialists are <br />available to consult on various licensing program details and coordinate sales and technical resources <br />from Microsoft, as well as to address asset management and licensing compliance. <br /> <br />Two dedicated Microsoft employees are assigned to the CompuCom account to assist with <br />Microsoft issues and to conduct management meetings regarding the direction and progress of the <br />relationship. <br /> <br />Page 13 of 17 <br />