Laserfiche WebLink
<br />!__,_._,..,,_......_"..II'''''''lIII_~,~~..__..,...II"''.__m''...._._...t_III_1.__.,_!I1"'_I'"III1'lIll''''......,III!lll11II1IIlIl'r'lllll......"''''IIII'IIIIIIIIlII'I~'''''rl~IIIMII''IIIIlI~'''"""" <br />"'rIl'~IIlIII_'I"'''!m'II~llIIrlllll'llll!l.mW <br /> <br />p ~~~~~~~ <br /> <br /> <br />Task Description: <br /> <br />Conduct all I QjCAD software tailoring that is the responsibility of Positron based upon standard <br />and ordinary site-specific set up processes (i.e., modifying site-specific information such as <br />headers/footers, etc.). Positron will conduct a 2-day training course for designated Santa Ana <br />personnel so Santa Ana personnel acquire the knowledge necessary to enter all the data in the <br />IQjCAD database tables (incident types, status codes, vehicle configuration, etc.), to configure <br />the available parameters to meet Santa Ana's operational needs of the IQjCAD system ( traffic <br />stops, call stacking options, etc.), and to develop status windows for display of desired incident <br />and unit information (pending call queues, active unit display, etc.). <br /> <br />Responsibilities: <br /> <br />Positron shall: <br /> <br />a. Tailor and unit test proposed application software that has been designated for <br />installation and in accordance with the Updated RFP Response and the mutually <br />approved Change List. Instruct Santa Ana personnel, including the CAD system <br />administrator, on completing the entry of data in the IQjCAD database tables. <br /> <br />b. Instruct training participants on the configuration options for system functionality. <br /> <br />c. Provide phone support for participants of the class after training has been completed. <br /> <br />d. Upon notification by Santa Ana that all configuration has been completed, the assigned <br />Positron engineer shall spot-check select parameters and databases for accuracy and <br />completeness. <br /> <br />Santa Ana shall: <br /> <br />a. Assign appropriate personnel, including the CAD system administrator and other <br />participants of the IQjCAD Pre-Configuration Workshop, to attend the <br />IQjCADministrator training course. <br /> <br />b. Complete the entry of all data in the IQjCAD database tables prior to the Train the <br />Trainer course. <br /> <br />Completion Criteria: <br /> <br />This task is considered complete when Positron has provided the described IQjCADministrator <br />training to the designated Santa Ana personnel. <br /> <br />CHANGE ORDER #2 to Computer Aided Dispatch Purchase Agreement A-2004-229 <br />Exhibit A.1 - IQ/CAD System Statement of Work <br /> <br />Page 25 of 149 <br /> <br />f <br />