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<br />I ' "1'1 111'f"mfl'I~lllllIlnll'mlrlllm'IIIIIIII!!IIIII1I~lmll1"IIIII'l'['Inm1Jfm~W "11" 'II ., ''I' 1"1"'1"''''11 !1'Tl'n~r'n" 11'rJl11'II'lfmnll~111'lill 'lI'I!"IIH'II1llIIII~I'1 <br /> <br />F ~~~~!~~~ <br /> <br /> <br />Santa Ana shall: <br /> <br />a. Provide requested information on record layouts and documents necessary to establish <br />interfaces with all local and remote systems and facilities at least fourteen (14) days <br />prior to scheduled interface work, including required API data. <br /> <br />b. Provide and install all communications lines and equipment not provided by Positron as <br />deliverables according to the contract documents. <br /> <br />c. Ensure that necessary certifications, approvals and other related issues will be <br />completed by Santa Ana at least fourteen (14) calendar days prior to scheduled <br />interface work. <br /> <br />d. Provide all required liaison support with the agencies and vendors required to support <br />the interfaces. <br /> <br />e. Ensure that the necessary technical support is made available for installation, testing <br />and demonstration of the interfaces. <br /> <br />Completion Criteria: <br /> <br />This task is considered complete when each interface is installed and unit tested. The operation <br />or availability of the external system or third-party software is necessary for task completion. <br /> <br />PHASE 06 - Installation and User Training <br /> <br />1.IQjMobile "Train-the-Trainer" Training <br /> <br />Objective: <br /> <br />Conduct Positron technical and user training. <br /> <br />Task Description: <br />A training program (see Attachment A-4) will be developed and scheduled exclusively for Santa <br />Ana and then conducted to thoroughly train Santa Ana training personnel on the use of the <br />Positron's mobile client subsystem and Santa Ana technical personnel on the operation and <br />support of the Positron mobile client and mobile software. One (1) electronic set of user and <br />technical documents will be provided for each installed system. The training will be provided by <br />members of Positron's training personnel (unless some other arrangement is made by mutual <br />agreement of Positron and Santa Ana). <br /> <br />CHANGE ORDER #2 to Computer Aided Dispatch Purchase Agreement A-2004-229 <br />Exhibit A.1 - IQlCAD System Statement of Work <br /> <br />Page 27 of 149 <br /> <br />~ <br /> <br />1 <br />