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A. This Agreement shall automatically terminate, and the license granted hereunder shall be automatically <br />revoked, at such time as (i) Customer ceases to use the Application Software; (ii) Customer breaches this Agreement in such <br />manner that adversely impacts S&S' proprietary rights in the Application Software and fails to cure such breach upon notice <br />pursuant to Section 8(B) below. <br />B. This Agreement may not be canceled or modified except by the written mutual consent of both parties or as <br />otherwise provided in this Agreement. If either party is in material breach of any of the terms and conditions of this <br />Agreement, the aggrieved party shall give written notice thereof, including a reasonably detailed statement of the nature of <br />such breach, to the breaching party. The breaching party will have thirty (30) days after notice is given to cure such breach <br />or, if the breach cannot reasonably be cured within thirty (30) days, the breaching party shall provide a written estimate of the <br />time needed to cure such breach, shall commence to cure such breach within ten (10) days of notice from the aggrieved party <br />and shall diligently continue to prosecute such cure to completion. If the breaching party fails to cure, commence to cure in a <br />timely manner, or diligently prosecute such cure to completion, the aggrieved party, at its option, shall be entitled to <br />terminate this Agreement or suspend its performance under the Agreement for as long as the breach remains uncorrected, and <br />avail itself of any and all remedies available under this Agreement. <br />C. Upon termination of this Agreement, Customer shall cease use of the Application Software and return to <br />S&S or destroy all copies of the Application Software and all Documentation in the Customer's possession or under its <br />control. Within ten (10) days after termination of this Agreement, Customer shall send written confirmation to S&S, by first <br />class certified mail, return receipt requested, that Customer (i) has completed such destruction or return of the Application <br />Software and Documentation; (ii) has not permitted any improper disclosure, use of, or access to the Application Software or <br />Documentation; and (iii) acknowledges and agrees that Customer remains bound by the confidentiality provisions set forth in <br />Section 7 of this Agreement. Customer agrees that S&S shall have the right to disable the Application Software upon the <br />termination of this Agreement; provided that S&S shall not disable the Application Software if the Customer is contesting the <br />termination of this Agreement in good faith and Customer continues to pay all fees required by this Agreement and any <br />future agreements when due. In the event that the Customer contests the termination in good faith, the parties shall use their <br />best efforts to promptly resolve the dispute. <br />SEVERABILITY <br />In the event that a court of competent jurisdiction holds that a particular provision or requirement of this Agreement is in <br />violation of any applicable law, each such provision or requirement shall be enforced only to the extent it is not in violation <br />of such law or is not otherwise unenforceable and all other provisions and requirements of this Agreement shall remain in full <br />force and effect. <br />10. DISPUTE RESOLUTION <br />In the event of a dispute under this Agreement (except any dispute involving confidentiality or infringement, in which case <br />the non-breaching party is not barred from directly pursuing any legal remedy available to it, including litigation), S&S and <br />Customer agree that they will work together in good faith in the following manner: first, to resolve the matter internally by <br />discussions among the persons who are responsible for the particular issue; second, to resolve the matter internally by <br />discussions among the executives of the parties; and third, if the first two methods are not successful, to attempt to resolve <br />the dispute by means of mediation. Except as otherwise stated in this Section, any dispute, issue, conflict, or controversy <br />arising from, under or in relation to this Agreement which cannot otherwise be resolved by the parties shall be subject to <br />mediation. The mediation shall occur at a location in the State of California (or another mutually agreeable state) agreed to <br />by the parties. The mediation shall be conducted by an impartial mediator who has experience with computer software <br />contract disputes and who is acceptable to both parties. The parties shall engage in mediation in good faith and use <br />commercially reasonable efforts to resolve their dispute via mediation. If, after using such efforts, the parties have not <br />resolved their dispute, either party may, at its option, resort to litigation. The mediation will commence upon 90 days' <br />written notice of a demand for mediation or such other date agreed to by the parties. If one party unilaterally refuses to <br />commence mediation within said time frame, the other party shall no longer be bound to mediation and may, at its option, <br />initiate litigation. Each party shall be responsible for its own attorneys' fees and all costs of mediation shall be borne equally <br />by the parties. <br />11. FORCE MAJEURE <br />Systems & Software, Inc. <br />Confidential <br />25C-12 <br />