INFOR (US) INC. (FORMERLY LAWSON SOFTWARE) 2 - 2008

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28. The Lawson Project Manager agrees to advise Customer of all complaints regarding the Project made by Customer's employees that are made known to the Project Manager. Customer has the discretion to reasonably require Lawson, at Customer's expense, to participate in any review, appeal, fair hearing or litigation involving issues related to this contract. The following Section shall be added to the Agreement as Section 29: 29. Nondiscrimination and Workplace Safety: The Contractor agrees to abide by all federal, state and local laws, rules and regulations prohibiting discrimination in employment and controlling workplace safety. Any violations of applicable laws, rules and regulations may result in termination of this contract. The following Section shall be added to the Agreement as Section 30: 30. Retention of Records: Unless Customer specifies in writing a shorter period of time, Lawson agrees to preserve and make available all of its applicable books, documents, papers, records and other evidence involving transactions related to this contract for a period of five (5) years from the date of the expiration or termination of this contract. Matters involving litigation shall be kept for one (1) year following the termination of litigation, including all appeals, if the litigation exceeds five (5) years. Lawson agrees that authorized federal and state representatives, including but not limited to, personnel of the using department; independent auditors acting on behalf of Customer and /or federal agencies shall have access to and the right to examine records during the contract period and during the five (5) year post - contract period. Delivery of and access to the records shall be at reasonable times at Lawson's premises, and at no cost to Customer. The following Section shall be added to the Agreement as Section 31: Prime Contractor. Lawson will act as the prime contractor for all work described under the initial Statement of Work. The following Section shall be added to the Agreement as Section 32: 32. The following documents shall be attached to the Agreement: Exhibit A. Functional and Technical Requirements Exhibit B. Lawson's Response to Request for Proposal Exhibit C. City of Santa Ana ERP Request for Proposal Exhibit D. City of Santa Ana Request for Clarification dated August 13, 2007 (as amended) Exhibit E. City of Santa Ana Request for Clarification dated June 27, 2007 (as amended) 32.1 The Lawson Software Customer Agreement, and any amendments thereto will take precedence over Exhibits B, C, D, and E. Lawson's Response to Request for Proposal shall take precedence over the City of Santa Ana ERP Request for Proposal. 32.2 Exhibit A shall supersede all functional and technical business requirements contained in Exhibits B, C, D and E in their entirety. 32.3 Any Product screen shots contained in Exhibits B, C, D or E will be deemed deleted in their entirety and not made part of this Agreement. 32.4 Sections 7 and 8 of Exhibit B are deemed superseded in their entirety by the initial Statement of Work attached to this Agreement. The following Sections and /or questions contained in Exhibit E are deemed superseded in their entirety by the initial Statement of Work attached to this Agreement: Section I, question 3; Section III - Timeline /Staffing Plan, questions 2 through 5; the entirety of Section III - Project Responsibilities; the entirety of Section III — Training Strategy /Plan; Section III — Report Writing Workflows, question 2 and Testing question 1; and the entirety of Section III — Technical Development. 32.5 As part of Exhibits A, B, D, and E Lawson proposed partnering with several third parties for additional products and/or services in response to Customer's Request for Proposal. During the Agreement process, the Parties have decided to only use the following third party products and services as part of the Agreement Santa Ana License Add 08 Feb2008final.doc Page 7 of 8