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(D-- <br />w <br />?? W J r <br />v?c? I <br />rp¢¢ I OJ <br />2? Z j o N <br />7 Y -? Y <br />I- W 1W-- <br />?C0Z coo <br /> <br />4, <br />r__c <br />LL <br />v <br />1 ? <br />V <br />LAWSN <br />Services Order Form <br />Services Order Form <br />This Services Order Form (SOF) describes the Services that have been agreed between the Lawson Group <br />company named below (Lawson) and the customer identified below (the Customer) (collectively the Parties). The <br />rates listed below are only applicable for the Services provided under this SOF. This SOF Is effective as of the latest <br />date signed below after all Parties have signed (Effective Date). Unless specified otherwise, any Services supplied <br />under this SOF will be governed by the terms and conditions of the Lawson Master Terms and Conditions signed by <br />Customer on March 3, 2008 (Agreement). Capitalized terms not otherwise defined in this SOF have the same <br />respective meanings as contained in the Agreement. <br />Project Management Use <br />Customer Name: City of Santa Ana <br />Customer ID: 2149 <br />SOF No.: 00010170.010-1010-102805 <br />Customer Contact; Bruce Fruchter <br />Lawson Contact Jim Jensen <br />Scope of Agreed Services to be Provided <br />Lawson will provide ad hoc consulting to assist Customer with post go live activities for a project described in a separate <br />Order Form. These may include both functional and technical assistance. <br />The estimated hours included In this SOF are designed to be utilized by Customer on an as requested basis. The specifics <br />of the Services to be provided have not been determined, but will be discussed and agreed upon prior to a resource being <br />engaged to provide assistance. <br />Description of Dellverables: <br />No deliverables are included under the scope of this SOF. Any dellverables provided under this SOF will be mutually <br />agreed upon based on the specifics of the Services provided. <br />Requisite Dependencies: <br />None <br />Resourees• <br />Customer and the Lawson Project Lead will mutually agree upon resource(s) assigned and the estimated limeframes for <br />which the Services under this SOF will be provided. <br />A-2010-068 <br />Services Order Form - English <br />Last Update April 27, 2010 <br />SOF number 00010170.0 <br />Copyright ® Lawson <br />Page 1 of 3