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entire services fee at risk in this project. This is not a "turn -key" implementation <br />where the vendor is providing a delivered product without involvement by the <br />City. As such, neither party can complete its deliverables and move forward <br />without the involvement and cooperation of the other party. The penalties the <br />City is seeking would not foster the spirit of collaboration and partnership both <br />parties are seeking, but will most likely result in the opposite. Lawson is <br />committed to the City's success. Our mutual investments and reputations are <br />both at stake. Lawson is willing to further discuss this issue with the City to <br />determine a mutually agreeable solution that will serve to mitigate both of our <br />risks regarding critical project deadlines and insure a successful project outcome. <br />Lawson Software - Confidential 28 <br />