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Network Services <br />Systems £t Software, Inc. <br />Professional Background <br />Implementation Experience <br />Operational Lead <br />Infrastructure analysis and recommendations <br />Responsible for initial burn -in and testing of hardware <br />Installation and support of operating system <br />Installation of hardware at customer site <br />Performance monitoring and tuning <br />Previous Experience <br />Resolution, Inc. - South Burlington, VT <br />System Administrator <br />Network Administrator for 150 user Novell 4.11 / Windows NT / 2000 LAN /WAN with3 sites <br />24/7 pager responsibilities <br />Responsible for all desktop software and user training <br />Replaced DOS application with MS Access applications <br />System Administrator for a 25 user MRP software and server <br />Performed regular maintenance and restore and recovery functions <br />Used Query/400 Database program to customize internal and external reporting on an AS /400 Platform <br />Education /Certifi cations /Ski l Is <br />MCSA - Microsoft Certified System Administrator 2003 <br />A+ - Compita certificate <br />Network + <br />RHCT - Red Hat Certified Technician <br />AIX 5 Support Certified <br />Lawson Software - Confidential 45 <br />