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Scfv;are Customer Agreement C1asLr Te.m, ano Conditions <br />2.1 Installation and Use. <br />2.1.1 Unless otherwise authorized by Lawson in writing, only the <br />applicable Specified Customer, Lawson Group or a Lawson Partner <br />retained by that Specified Customer, may install or host the <br />Products, upgrades, enhancements and new Releases of the <br />Products, Service Deliverables and Specified Customer <br />modifications of the Lawson Products and Service Deliverables <br />listed in the Order Form identifying that Specified Customer. <br />2.1.2 The Specified Customer identified in an Order Forth or Statement <br />of Work may use the Products and Services Deliverables listed in <br />that Order Forth or Statement of Work only in accordance with the <br />Documentation. <br />2.1.3 Customer must obtain applicable Third Party approval before <br />granting a Lawson Partner or third party permission to install, use <br />or host Third Party Products on that Lawson Partners or third <br />party's hardware platform. <br />2.1.4 The License does not allow a Specified Customer identified in an <br />Order Form to use source code unless the source code has been <br />delivered to that Specified Customer under either (a) that Order <br />Forth or (b) a separate Escrow Agreement entered into by that <br />Specified Customer. The applicable License governs the use of <br />any source code. The Escrow Agreement governs the use of any <br />source code delivered under that Escrow Agreement. <br />2.2 Software and Documentation Copies. <br />2.2.1 The Specified Customer identified in an Order Forth may copy the <br />Software listed in that Order Forth only for backup and archival <br />purposes. <br />2.2.2 During the Maintenance Period and upon request and for a nominal <br />handling charge, Lawson will provide additional copies of the <br />Lawson Products listed in an Order Form (subject to the Maximum <br />Use Designations shown in that Order Forth) to the Specified <br />Customer identified in that Order Form. <br />2.2.3 Customer may copy the Lawson Documentation and Service <br />Deliverables only for use with the applicable Software under the <br />License. <br />2.2.4 Customer may not copy Documentation for Third Party Products <br />unless permitted by the applicable Third Party. <br />2.2.5 Customer must retain and include on each copy of the Products <br />and Service Deliverables, all titles, trademarks, and copyright and <br />restricted rights notices and Customer will document the number of <br />copies. <br />2.3 Third Party Products Sublicensed by Lawson. <br />2.3.1 Third Party Products Sublicensed by Lawson may be used only <br />with the Products and the operating system /database shown in the <br />applicable Order Form. <br />2.3.2 Customer is responsible for licensing and paying for additional third <br />party products that may be required for use of upgrades, <br />enhancements or new Releases of the Lawson - Maintained <br />Products. <br />2.3.3 if the reseller agreement terminates between Lawson and a Third <br />Party for any Third Party Products listed in an Order Forth: (a) the <br />Specified Customer identified in that Order Forth may continue to <br />use those Third Party Products under the License for the License <br />Tenn and (b) that Third Party will continue to be a third party <br />beneficiary to the Agreement and may enforce its rights under the <br />Agreement as the licensor of the applicable Third Party Product <br />sublicensed by Lawson to that Specified Customer. <br />2.4 Modifications and Ownership. <br />2.4.1 Customer may modify the Lawson Products and Service <br />Deliverables only to the extent permitted under an Order Forth or <br />described in the Documentation for those Products. The Lawson <br />Products listed in an Order Forth may be used by the Specified <br />Customer identified in that Order Forth or by Lawson Partners <br />retained by that Specified Customer to develop and use (for only <br />the internal business of that Specified Customer) Software <br />interfaces. Subject to the License, Lawson and its Third Parties will <br />continue to own all Intellectual Property Rights for the Products, <br />Services, Service Deliverables and any modifications of the <br />respective Products or Service Deliverables. Unless authorized by <br />separate agreement, Customer will not modify Third Party <br />Products. <br />2.4.2 The Agreement and Customer will not reabid Lawson Group's or <br />its Third Parties' independent development, use or licensing of any <br />type of software. <br />2.4.3 If an Order Form lists a Product for development and test use only, <br />the Specified Customer identified in that Order Forth may use that <br />Product for development and testing but not for production (unless <br />that Specified Customer has licensed that Product separately for <br />production use). <br />2.5 Restrictions. <br />2.5.1 The Specified Customer identified in an Order Form may not <br />transfer, rent, lease, redistribute or re- license the Products or <br />Service Deliverables or use the Products or Service Deliverables <br />listed in that Order Form to provide data processing, outsourcing, <br />service bureau, hosting services or training to third parties. Customer <br />will not disassemble, decompile, decode or reverse engineer the <br />Software, except as expressly permitted by applicable law. <br />2.5.2 Only employees of Customer may attend Lawson training. <br />2.5.3 Customer shall not directly or indirectly export the Products or <br />Service Deliverables from the country of initial delivery by Lawson <br />without the prior written authorization of Lawson and compliance with <br />applicable laws and regulations. <br />2.5.4 The restrictions in the Agreement concerning the use, confidentiality <br />and export of the Products and Service Deliverables extend to any <br />updates, upgrades, enhancements, Releases, or support materials <br />related to the Products or Service Deliverables, and provided by <br />Lawson or its Third Parties. . <br />2.5.5 Customer shall comply with applicable laws when using any <br />Products, Services, Service Deliverables or Limited Offerings. <br />2.5.6 Each Specified Customer is responsible for compliance with the <br />Agreement by each of its Users. <br />2.6 Country Versions. The Products licensed to the Specified <br />Customer identified in an Order Forth are the country version of the <br />Products only for the country(s) listed in that Order Forth. That <br />Specified Customer may, upon written request and payment of the <br />applicable fees, license other then-currently available country <br />versions of the Products under the then current terms and <br />conditions. Lawson is not obligated to modify or develop software to <br />meet any requirements of any country orjurisdiction. <br />2.7 Verifications. <br />2.7.1 If requested by Lawson, Customer will inform Lawson each calendar <br />year of the countries where the licensed Products are located and <br />used. <br />2.7.2 The Maximum Use Designations for each Product licensed under the <br />Agreement are set out in the applicable Order Forth. <br />2.7.3 Customer acknowledges that some Products may contain software <br />that will monitor the actual users and prohibit unauthorized use of the <br />Software. <br />2.7.4 After reasonable notice and request (and no more than once per <br />calendar year): (a) the Specified Customer identified in an Order <br />Forth will provide Lawson a verification of that Specified Customers <br />compliance with the Maximum Use Designations listed in that Order <br />Form and (b) Lawson, its Third Parties or their representatives may <br />inspect the location where the Products listed in that Order Forth are <br />installed to verify compliance with the Agreement, provided the <br />inspection is during normal business hours, complies with that <br />Specified Customers confidentiality and security policies, and does <br />not unreasonably interfere with that Specified Customers business. <br />2.7.5 The Specified Customer will promptly: (a) notify Lawson if it <br />becomes aware that it has exceeded the Maximum Use <br />Designations listed in an Order Forth for that Specified Customer <br />and (b) pay Lawson the then current list price for those additional <br />Maximum Use Designations plus applicable Taxes. <br />2.7.6 If Lawson learns that the Specified Customer has exceeded the <br />Maximum Use Designations listed in an Order Forth for that <br />Specified Customer, and that customer has not previously paid <br />Lawson for that overage under Section 2.7.5 above, after notice from <br />Lawson that Specified Customer will promptly pay Lawson: (a) the <br />then current list price for those additional Maximum Use <br />Designations plus a 25% surcharge of that amount, plus applicable <br />Taxes and (b) the reasonable costs of conducting the verification <br />under Section 2.7.4 if the Maximum Use Designations were <br />exceeded by more than 5 %. <br />2.7.7 Customer will not be entitled to a reduction or refund of any fees <br />because the number of actual users is less than the Maximum Use <br />Designations. <br />3. Delivery and Installation. <br />3.1 Lawson will promptly deliver to the Specified Customer identified in <br />an Order Forth one copy of the Products listed in that Order Forth. <br />Title to any delivered goods passes at place of shipment (subject to <br />the License), unless prohibited by applicable law. <br />3.2 Except as otherwise agreed in an Order Forth, Customer is <br />responsible, at Customers expense, for installation of the Software <br />and Service Deliverables, User training, data conversion, <br />implementation and other services. <br />4. Maintenance. <br />4.1 During the Maintenance Period, Lawson will directly or indirectly <br />provide to the Specified Customer identified in an Order Form <br />Customer Master 7 &C5 — Noah Amencr. Page 3 of C <br />Revised 2O07 Augus: 14 <br />