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LAWSON <br />"INSON PERFORMANCE MANAGEMENT <br />TalentView@ <br />SUBSCRIPTION SERVICE ORDER FORM <br />Lawson Software Customer Agreement <br />This Subscription Service Order Form ( "Order Form ") is part of the Lawson Software Customer Agreement and is governed by the <br />Lawson Master Terms and Conditions listed below, and is entered into by the Lawson Group company(s) named below and the <br />"Specified Customer" named below (collectively "the Parties "), and is effective as of the date signed by Lawson ( "Effective Date "). <br />Specified Customer acknowledges that it has a copy of and is bound by the Lawson Master Terms and Conditions. The definitions in <br />Section 7 below supplement the definitions in the Lawson Master Terms and Conditions. If any terms of this Order Form conflict with <br />the Lawson Master Terms and Conditions, this Order Form governs that conflict for only the Specked Customer and the Subscription <br />Service and Products provided under this Order Form. <br />Specified Customer Entity Name: <br />Address: <br />City: <br />State/Zip or Province /Postal Code: <br />Country: <br />City of Santa Ana Client ID: <br />20 Civic Center Plm P Fbor <br />Sranh Ana <br />CA 92701 <br />USA <br />1. Subscription Service. The "Subscription Service" includes (a) the Term License and Maintenance for the software Product and <br />(b) software and data hosting and related hosting services. <br />2. Term License and Scope of Use. During the "Initial Subscription Period" defined in Section 3 below and any renewal of the <br />subscription period under Section 3 below (each, a "Subscription Period "): (a) Lawson shall provide and Specified Customer shall <br />purchase the Subscription Service listed in the Schedule(s) to this Order Form, (b) Lawson will provide the Subscription Service <br />using the "Products" listed in that Schedule, including Maintenance for those Products and (c) Lawson grants to Specified Customer <br />a non - exclusive, non - transferable term license for Specified Customer to access and use those Products on a remote basis as part of <br />the Subscription Service, only for the internal business of Specified Customer and within the Maximum Use Designations listed in the <br />Schedule(s) to this Order Form (the "Term License "). <br />3. Initial Subscription Period and Subscription Period Renewal. The "Initial Subscription Period" starts on the Effective Date <br />and continues for multiple years until the end of the Initial Subscription Period identified in the Schedule(s) to this Order Form. After <br />the Initial Subscription Period, the Subscription Service will automatically renew for successive one year Subscription Periods so long <br />as Lawson makes the Subscription Service available to its customers generally, unless Specified Customer provides written notice of <br />termination to Lawson at least 60 days before the next renewal date. If Lawson receives a timely notice of termination, the <br />Subscription Period will end without further renewal at the end of the then current Subscription Period. Lawson may elect to <br />consolidate the renewal date and prorate the renewal fees so that the Subscription Period renews on the same date each year for <br />customers who purchase the Subscription Service. <br />4. Subscription Service Fees and Payment. The "Subscription Service Fees" listed in the Schedule(s) to this Order Form include <br />the aggregate fees for the Subscription Service for the Initial Subscription Period. After the Effective Date of this Order Form and <br />before each subsequent year of the Initial Subscription Period, Lawson shall invoice each net annual installment amount of the <br />Subscription Service Fees in advance. Specified Customer shall pay Lawson each net annual installment amount of the Subscription <br />Service Fees, plus applicable Taxes, within 30 days after the date of invoice. Before each renewal of the Subscription Period, <br />Lawson will invoice Specified Customer for the then current Subscription Service Fees for the renewal period, payable in full at least <br />30 days before the renewal date. <br />5. Changes to Number of Employees. Specified Customer shall promptly notify Lawson of any increase to the Number of <br />Employees (as defined below) that exceeds the Maximum Use Designation(s) listed on the attached Schedule(s). The notice shall <br />include the increase in the number of employees and the date that Specified Customer exceeded or expects to exceed the maximum <br />Number of Employees. Lawson reserves the right to increase the Subscription Service Fees for the then current Subscription Period <br />if the Number of Employees of Specified Customer increases by the lesser of 5% or 100 employees, which will be effective as of the <br />date Specified Customer exceeds the maximum Number of Employees. During any Subscription Period, Specified Customer shall <br />not be entitled to a refund, credit or decrease in the Subscription Service Fees for that Subscription Period due to a decrease in the <br />Number of Employees. <br />Lawson Performance Management Page 1of3 <br />Order Form 05Sep2007 <br />