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LAWS4#N <br />Table of Contents <br />1. Statement of Work <br />5 <br />2. Project Background and Scope <br />5 <br />3. Project Organization <br />8 <br />4. Project Schedule and Plans <br />10 <br />5. Project Budget <br />12 <br />6. Risk Identification <br />21 <br />7. Quality Strategy and Plan 21 <br />8. Commercial Terms 22 <br />9. General Project Assumptions 22 <br />10. Project Change Control Procedure 23 <br />11. Lawson Project Scope 24 <br />12. Lawson Implementation Methodology 43 <br />13. Deliverables and Payment Milestones 44 <br />Appendix A: Roles and Responsibilities 51 <br />Appendix B: Approved Change Orders <br />56 <br />Appendix C: Systems & Software Statement of Work <br />57 <br />1. Objectives <br />57 <br />2. enQuestaTM Modules and Interfaces included <br />57 <br />3. Implementation Methodology <br />59 <br />4. System Hardware and Software Installation <br />60 <br />5. Business Process Review <br />64 <br />6. Product Configuration <br />65 <br />7. Product Interfaces <br />68 <br />8. Modifications <br />70 <br />9. Data Conversion <br />70 <br />10. Product Training and Documentation <br />77 <br />SOW- SantaAna -UFebN vFinal v2.doc Confidential <br />