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LAWSN <br />(1) Lawson will have remote VPN access consistent with the City's remote access practices to the <br />City's network and systems as necessary to support the activities planned for the data migration <br />and conversions. <br />(2) Project team members from Lawson and the City will use a Lawson Project data repository which <br />will be provided by the City for Project issues and Project documentation. <br />(3) The City will be current on all applicable Lawson Software Maintenance offerings throughout the <br />duration of the project. <br />10. Project Change Control Procedure <br />Deviations that arise during the proposed Project will be managed using the Project Change Control Procedure <br />outlined below. <br />Effectively managing change is critical to the Project's success and is in the interests of both Lawson and the <br />City. <br />Changes could include, but are not limited to, changes in resource allocations, costs, timing, scope, or <br />deliverables. As Project changes arise, the following change request process will be utilized. <br />If either Party believes that a change to this SOW is desirable, such Party shall issue to the other Party a written <br />change request ( "Change Request "): <br />In the case of a City- initiated Change Request, as soon as practicable following its receipt of such Change <br />Request from the City, Lawson shall provide the City a written statement describing in detail: <br />(a) any additional Services to be performed as a result of the Change Request, <br />(b) the estimated cost associated with such additional Services; and <br />(c) any other information relating to the Change Request that may reasonably be requested by the City <br />(collectively, a "Change Response ") <br />The City shall respond promptly to any Lawson - initiated Change Request. <br />If the City approves a Lawson- initiated Change Request, or accepts a Change Response in writing, such <br />Change Request, or such Change Response, as applicable, shall be deemed to be a "Change Order." Any duly <br />executed Change Order shall be attached to this SOW as Appendix B <br />If the City rejects a Lawson- initiated Change Request, or any Change Response, Lawson and the City shall <br />proceed to fulfill their obligations as originally agreed under this SOW. <br />The applicable Lawson Project Manager and the applicable City Project Manager shall be authorized to <br />administer the Change Order. The Schedule shall be adjusted accordingly for each Change Order. <br />During the term of this agreement any and all additional services provided by Subcontractor must be provided <br />through this agreement. <br />Additional Project Services shall be invoiced by Lawson monthly on a time and materials basis. During the <br />Project, billing for Additional Project Services will be performed outside of the Milestone Payment schedule in <br />Section 5.5. Additional Project Services will be provided in accordance with the Project Change Control <br />Procedure described in this Section 10. Other Expenses shall be invoiced by Lawson as such Other Expenses <br />are incurred. <br />SOW- SantaAna- 12Feb08 vFinal_v2.doc Confidential 23 <br />