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CITY OF SANTA ANA <br />ZOOS-2009 ANNUAL ACTION PLAN <br />^ Local entitlement communities may have policies and programs that affect <br />housing development, which may indirectly act as an impediment to fair housing <br />choices. <br />Acfions to Address Identified lmpedimenfs <br />The following actions have been identified in the regional AI and the City of Santa <br />Ana as actions to be taken to address identified impediments to fair housing. <br />^ Fair housing services will be provided at an effective and responsive level. The <br />Fair Housing Council of Orange County submitted a proposal to the City to <br />provide fair housing services for 1,060 Santa Ana resident households. <br />^ The City will utilize existing referral and advocacy resources such as the FHCOC, <br />Orange County Human Relations Commission, and the Legal Aid Society of <br />Orange County, to investigate, address, and refer complaints of unfair or <br />predatory lending practices. <br />^ Appropriate City personnel will be enrolled in applicable educational courses to <br />ensure the most comprehensive fair housing service possible. Housing <br />Authority, code enforcement and other "housing" related staff will be the primary <br />recipients of this training. <br />^ A similar course of action will be taken by the City to address complaints of <br />insurance redlining, i.e., the City will utilize existing referral and advocacy <br />resources such as the FHCOC, Orange County Human Relations Commission, <br />and the County District Attorney to investigate and address complaints. <br />^ As a partner in the preparation of the regional AI, the City provided the Fair <br />Housing Council of Orange County with information regarding current policies <br />that may have an impact on housing development. The City will continue to <br />review the recommendations of the regional AI and consider modifications to <br />present policies that may have a nexus limiting fair housing choice. <br />27 <br />4/16!08 <br />19E-39 <br />