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City of Santa Ana <br />Performance Outcome Tracking <br />Please find the activity most closety associated to the service that will be provided and place an "X" next to it then <br />answer the question below. Please note the tracking that is involved with this activity. <br />Place an <br />"X" next to <br />one <br />Activity <br />Activity/ <br />Program <br />City Outcome Tracking <br />Goal <br />HUD Outcome Tracking <br />HUD Goal <br />Low- and <br />Track program participants <br />90% of program <br />Number of persons assisted: <br />Accessibility for the <br />Moderate- <br />that were linked to services <br />participants will be linked to <br />-with new access to a service <br />purpose of creating <br />Income <br />sought. <br />services sought. <br />-with improved access to a service <br />Suitable Living <br />Services <br />-where activity was used to meet a <br />Environments <br />quality standard or measurably <br />improved quality, report the number <br />that no longer only have access to <br />substandard service <br />Describe how you will gather the tracking information, noted above, for that activity. <br />With respect to the measure of Low and Moderate Income Services, all persons who come to Mariposa to <br />access mental health counseling services are provided with those services through Mariposa or are linked to <br />appropriate services. Almost all are served here. This is possible because our sliding scale according to <br />income is designed specifically to make no and low cost services easily available to low and extremely low <br />income individuals. Also, our on-site child care removes the potential barrier of where participants can leave <br />their children while obtaining counseling help. Should we for some reason not be able to provide the services <br />sought, we then provide the person with three referrals to services that can meet their needs. Thus, 100% are <br />linked to services sought. Should an occasion arise where that is not the case (which we do not anticipate), <br />we will log that, so that the percentage it represents can be subtracted from the 100%. <br />In terms of tracking whether a client has new access to our services (a first timer) or improved access (has <br />been part of the Family Program in a previous year), we will be adding a question to our 07-08 CDBG <br />Eligibility Data and Certification Form that will differentiate whether the person has new access or improved <br />access. The anticipated question will be roughly: Have you participated in Mariposa's Family Program prior to <br />July 1, 2007? No? Yes? A "no" answer will identify a first timer for this 07-08 year and a "yes" will identify a <br />person who has previously received services as part of the funded program. <br />Exhibit A-1 <br />Page 1 of 1 <br />