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City of Santa Ana <br />Performance Outcome Tracking <br />Please find the activity most closety associated to the service that will be provided and place an "X" next to it then <br />44...—.--4-;holm., DI - nntc the trarkinn that i <br />is nvnlvP.(t with this activity. <br />aavvci a <br />l l <br />Place an <br />"X" next to <br />one <br />Activity <br />is quest W" <br />Activity/ <br />Program <br />City Outcome Tracking <br />_ .. - - - <br />Goal <br />HUD Outcome Tracking <br />HUD Goal <br />Services for <br />Track individuals assisted <br />100% of individuals <br />Number of persons assisted: <br />Accessibility for the <br />Mentally III <br />with City resources that <br />assisted with City <br />-with new access to a service <br />purpose of creating <br />were provided an entry <br />resources will be provided <br />-with improved access to a service <br />Suitable Living <br />point into the regional <br />an entry point into the <br />-where activity was used to meet a <br />Environments <br />mental health care system <br />regional mental health care <br />quality standard or measurably <br />and linked to at least one <br />system and linked to at <br />improved quality, report the number <br />additional mental health <br />least one additional mental <br />that no longer only have access to <br />supportive service. <br />health supportive service. <br />substandard service <br />X <br />Describe how you will gather the tracking information, noted above, for that activity. <br />WTLC utilizes an outcome measurement method of evaluation, tracking not only the number of people <br />served, but the outcome/impact those services had on each client. This is done through a combination of the <br />following: <br />1) Client intakes <br />2) Agency database ("Alice") <br />3) Client files <br />4) Counselor reports <br />5) Pre/post-tests <br />6) Drug tests as needed <br />7) Client self -reports <br />Exhibit A-1 <br />Page 3 of 3 <br />