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City of Santa Ana <br />Performance Outcome Tracking <br />Please find the activity most closety associated to the service that will be provided and place an "X" next to it then <br />answer the question below. Please note the tracking that is involved with this activity. <br />Place an <br />" . next to <br />one <br />Activity/ <br />Activity <br />Program <br />City Outcome Tracking <br />Goal <br />HUD Outcome Tracking <br />HUD Goal <br />Low- and <br />Moderate- <br />Track program participants <br />90°x6 of program <br />Number of persons assisted: <br />Accessibility for the <br />that were linked to services <br />participants will be linked to <br />-with new access to a service <br />Income <br />sought. <br />services sought. <br />-with improved access to a service <br />purpose of creating <br />Suitable Living <br />Services <br />-where activity was used to meet a <br />Environments <br />quality standard or measurably <br />improved quality, report the number <br />that no longer only have access to <br />substandard service <br />X <br />Describe <br />how you will gather <br />the tracking information, <br />noted above. for <br />that activity <br />SMEDA staff conducts an in-depth interview with clients on their intial visit for services and documents all vital <br />information at that time: e.g. income, housing costs, family size and needs. More that 95% of the clients will <br />become "repeat clients" if not for the same service, another of our services. During subsequent visits, our <br />discussion with the clients will center around their current status; what has occurred during the interim period <br />and what other services they have had accessed through other agencies to meet their basic needs. As has <br />been our practice over many years, we will track the services we provide during each visit and any other <br />significant changes (additional children, new job, change of residence and the like) to their needs status by <br />computer generated reports. <br />CXFIIDIT H--1 <br />Page 1 of 1 <br />