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City of Santa Ana <br />Performance Outcome Tracking <br />Please find the activity most closety associated to the service that will be provided and place an "X" next to it then <br />answer the question below. Please note the tracking that is involved with this activitv. <br />Place an <br />"X" next to <br />one <br />Activity <br />Activity/ <br />Program <br />City Outcome Tracking <br />Goal <br />HUD Outcome Tracking <br />HUD Goal <br />Low- and <br />Track program participants <br />90% of program <br />Number of persons assisted: <br />Accessibility for the <br />Moderate- <br />that were linked to services <br />participants will be linked to <br />-with new access to a service <br />purpose of creating <br />Income <br />sought. <br />services sought. <br />-with improved access to a service <br />Suitable Living <br />Services <br />-where activity was used to meet a <br />Environments <br />quality standard or measurably <br />improved quality, report the number <br />that no longer only have access to <br />substandard service <br />Describe how you will gather the tracking information, noted above, for that activity. <br />Taller San Jose uses an application form (intake sheet) which includes, among other information, all HUD <br />required data on clients, ie. family size, income, race/ethnicity, and self certification. All Santa Ana residents' <br />forms are marked with a distinctive tag( ) to make identification of Santa Ana residents easier. The information <br />from the forms is entered into the Efforts -to -Outcomes (ETO) database to make quarterly reporting easier. <br />Each of the HUD -required information elements for Santa Ana residents can be pulled from the database for a <br />specified time parameter. The use of ETO enables Taller San Jose staff to track program effectiveness, <br />improve service, and gain efficiency. These intake forms are filed in the front office. <br />Exhibit A-1 <br />Page 1 of 1 <br />