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City of Santa Ana <br />Performance Outcome Tracking <br />Please find the activity most closety associated to the service that will be provided and place an "X" next to it then <br />answer the question below. Please note the t acking that is involved with this activity. <br />Place an <br />"X" next to <br />one <br />Activity <br />Activity/ <br />Program <br />City Outcome Tracking <br />Goal <br />HUD Outcome Tracking <br />HUD Goal <br />Low- and <br />Track program participants <br />90% of program <br />Number of persons assisted: <br />Accessibility for the <br />Moderate- <br />that were linked to services <br />participants will be linked to <br />-with new access to a service <br />purpose of creating <br />Income <br />sought. <br />services sought. <br />-with improved access to a service <br />Suitable Living <br />Services <br />-where activity was used to meet a <br />Environments <br />quality standard or measurably <br />improved quality, report the number <br />X <br />that no longer only have access to <br />substandard service <br />Describe how you will gather the tracking information, noted above, for that activity. <br />Program Evaluation Plan <br />The primary objectives of the evaluation plan are as follows: <br />• To monitor and describe program components and activities <br />• To measure the impact of domestic violence services. <br />• To provide administrators with prompt feedback of preliminary and formative evaluation results to determine <br />if adequate progress is being made toward project objectives. <br />Process Evaluation <br />The process evaluation will document what takes place in each component of the program. This approach will <br />describe the amount and types of services rendered as well as describe members of the target population who <br />receive these services. The process evaluation involves the collection of data utilizing quantitative (to <br />determine the amount of services and to whom) and qualitative (to describe the nature and setting of the <br />services provided) methods. Quantitative methods will include reviewing and extracting numerical data from <br />program records, attendance sheets, and planning documents. Qualitative methods include staff interviews, <br />participant interviews/surveys, and observational data gathered by the evaluation team. <br />Outcome Evaluation <br />The outcome evaluation will document the effectiveness of the Interval House advocates providing services. It <br />will answer specific questions regarding the effectiveness of the program and its ability to achieve the stated <br />objectives. The outcome evaluation will focus on measuring the extent to which the program has had an impact <br />on domestic violence victims and the surrounding community <br />Measurement Instruments <br />The Evaluation staff in conjunction with Interval House staff will develop data collection instruments. Meetings <br />will be held with Interval House staff to determine the attitudes and perceptions they want to measure, as well <br />as specific knowledge about domestic violence to be assessed. Data collection will be conducted and managed <br />by the Project staff and evaluation team. Regular meetings will be conducted between program staff and the <br />evaluation team to discuss data collection efforts, study design, the evaluation process, to ensure consistent <br />communication, and to determine changes that may need to be implemented. <br />Data Analysis <br />A variety of data analysis methods will be used and will include but not be limited to descriptive statistics <br />(frequencies, correlations), T-tests and analyses of variance where appropriate. Data will be entered using <br />either the Statistical Package for the Social Sciences (SPSS) of Microsoft Access. Dr. Yolanda Nunn, the Principal <br />Evaluator will be responsible for data analysis. All results will be compiled in a report that will be distributed to <br />the program staff. <br />