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Incident Communications. These shall be easy to use and deploy, secure, highly scalable, and reliable. A description of each of these, including their key capabilities, follows. In addition, Contractor shall provide the following; • An additional organization and Community Engagement/Visitor Engagement keywords will be added to County's account, • Consulting Services, including but not limited to technical assistance regarding set-up,use, customization,and optimization of the various PMNS features. • Annual Maintenance and Support shall be provided as stated herein and Attachment G, Functional Requirements. Public Communications Advanced with Unlimited Domestic Usage Everbridge Public Communications Advanced for State and Local Government will allow the County to quickly and reliably send broad or targeted notifications based on lists or locations, to the public via text, voice, email, and over 100 other modalities, including desktop alerts. Communicate and collaborate internally securely.Engage with your community through zip code and keyword apt-hi. With Everbridge, you are supported by an expandable and redundant infrastructure,industry-leading security and compliance,and real-time visualized intelligence Contractor shall provide the following; • Unlimited Domestic Emergency Alerts and Testing Messages • Unlimited Domestic Non-Emergency Alerts Messaging • Sixty six(66)Organization with unlimited nested static and dynamic,groups • Integrated GIS/Map-based,rule-based,group-based,or individual contact selection Ability to send standard,polling,or on-the-fly `One-Touch' Conference Cull messages e Access to Single Sign on • Publish notifications directly to the Smartphones of residents and employees via Everbridge Mobile Application • Access to IPAWS for authorized agencies • Map-based drawing and selection tools and imported shape files(e.g. Google Maps,Bing Maps,LSRI) • Organization specific custonnizable caller ID,greetings,and broadcast settings SMPP based SMS text messaging • Auto translate,Boil water and Weather alert message guides e Contractor Network for situational intelligence&notifications shared by other public and private groups o Desktop Alerts—Urgent Full-Screen Takeover Alerts • Four(4)Smart Conference bridge lines(subject to regional availability) • Access to REST APIs for automated Contacts Management and for launching notifications from external applications • Access to Email Ingestion for launching notifications from external applications through email • 5 Live Operator Message Initiations per year • 25 Mass Notification for Corporate Employee Contacts Community Engagement The Community Engagement solution shall permit easy opt-in capabilities for both public and private events. Gathering opt-ins,whether the general public or internal stakeholders,can be very difficult. With mobile keywords, large groups of people can easily opt-in to a database by texting a keyword.Additionally,the Visitor Engagement solution will allow the County to enable event- focused web pages to increase the visibility and safety of its event. County of Orange MA-060--25010178 Flie No,2424402 Sher{'Tf-Corona:/Purchasing Services Bureau Public Mass Notocation System Page 27 of S7