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4.0 STANDARD SERVICES AND WORK PLAN Located approximately two miles from City Hall, the URS team brings to the City the local and immediate availability of a large pool of technical professionals that have directly relevant expertise covering the wide range of technical areas to execute simple to highly complex CEQA and NEPA projects. Working with City staff under our existing on -call contract for environmental services has provided URS the opportunity to establish positive working relationships with staff in the City's Planning Division—URS is also working with the City's Public Works Agency. In addition to understanding the needs of City staff and executing technical analyses to meet CEQA and NEPA requirements, URS also understands the requisite contractual requirements —this includes processing complete and accurate invoices and maintaining all current insurance -related requirements in accordance with City standards. URS' directly relevant experience, strategic thinking, and inclusive approach to project leadership combine to produce high -quality, cost-effective services within critical timeframes. URS' in-depth understanding of the range of technical issues and City's contractual requirements will allow us to hit the ground running and effectively and efficiently execute projects issued under this contract with no learning curve. 4.1 PROJECT APPROACH TO PROVIDING STANDARD SERVICES URS' approach to managing resources is reflected on our project organization chart shown in section 1.2. Our Principal -in -Charge, Dennis Papilion, will serve as the lead for contract negotiations and commitment of firm resources. He will monitor the performance of the contract and meet with the City, as needed, to confirm that the team is meeting the City's expectations. Our Project Manager for this contract, Court Morgan, will ultimately be responsible for managing and delivering all services requested by the City. Upon selection of a specific assignment, the City's Project Manager will contact Court, who will coordinate with the City's Project Manager to review and understand the scope of the assignment. Court will organize with the appropriate CEQA/NEPA Task Order Manager to assign a resource team to assist in developing a Work Plan that responds to the City's request. During the course of work on specific task orders, we propose to hold focused periodic briefings with the City. These briefings will review the progress, direction, and objectives of each specific assignment being performed under the contract. This will ensure that our work continues to be focused on the City's objectives for each assignment. It will also allow for correction of the direction, emphasis, and/or degree, or detail of any study during its progress. These briefings will ensure that our work is responsive to the City's changing information needs over the course of the contract. 4.2 WORK PLAN URS' approach to managing the team resources is reflected on our management team organization. The diagram graphically displayed on the following page illuminates the process that URS will follow in accepting, developing, and administering assignments (i.e., task orders) from the City. URS will execute and manage task orders with the same proven process that has been implemented on projects with the City (e.g., 520 South Harbor Boulevard Medical/Retail Center, Empire Homes EIR, and Grand Avenue Widening Project). Upon selection of a specific assignment, the City Project Manager will contact URS. Court will promptly prepare a concise Work Plan and Project Management Plan (PMP) for each task order. The PMP will summarize the assignment objective(s), scope of work, standards, criteria, deliverables, budget, schedule, and staffing. The PMP is intended to provide clear direction to the project team working on the assignment. It will be prepared in outline form with concise statements regarding study 10 0