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required, and monitor move. 8.6 Prepare and Deliver Notices Prepare and deliver residential entitlement letters, 90 Day Notices to Vacate and if applicable 60- Day and 30-Day Letters. 8.7 Relocation Advisory Assistance Provide advisory services consist of providing housing referrals, determining relocation needs, explaining benefits, performing housing inspections, providing transportation as needed to displacees searching for replacement housing, providing counseling or advising of other sources of assistance that may be available. 8.8 First Level Appeals Coordinate and handle first level appeals, if required. 8.9 Relocatee Contact Documentation Thoroughly document all contacts with the displace. Documentation will include thorough diaries and copies of all correspondence and emails. 8.10 Relocation Payment Packages Review claim packages, process and submit to City staff for approval. File documentation will be maintained to assure compliance, audit and payment verifications. 9.0 BUSINESS RELOCATION ASSISTANCE -COMPLETED BY OVERSIGHT TEAM TASK NO. 9.1 Relocation Payment Eligibility Determine potential eligibility for relocation payments by reviewing eligibility criteria and case data. Document in case file if displacee is entitled to business relocation payments. including moving and related expenses, Re-Establishment payment (maximum $10,000) and aSite-Search payment (maximum $1,000) or In-Lieu payment, (maximum $20,000.) 9.2 Business Relocation Packages Prepare "Relocation Package" in accordance with City approved format. The "Relocation Package' will include a receipt form (listing contents of Relocation Package) General Information Notice, Notice of Eligibility, Relocation Brochure, Title VI information, Certificate of Occupancy Statement, Language Translation Statement, and Loss of Goodwill Statement. Before distribution to the relocation agent, the complete Relocation Package will be submitted to the City Attorney's office for approval. 9.3 Identify Displacee's Needs Personally interview the displacee to identify in detail displacee's needs and problems. Present Relocation Package and provide advisory assistance by explaining in detail the options for payment of reasonable moving expenses, reestablishment and site search reimbursements. 9.4 Personal Property Inventory Complete a Certified Personal Property Inventory, after completing a site inspection, review of fee and FF&E appraisal. Review, verify and approve with the assistance of the displacee the compilation of a certified personal property inventory. This Certified Inventory should be signed by the business owner and relocation agent. Upon the City concurrence, this information will be utilized to obtain commercial moving bids. 9.5 Replacement Site & Moving Assistance Provide assistance in locating a suitable replacement site, obtain all moving bid estimates, assist relocatee in selecting a move option, select mover, prepare mover agreement, plan moves, monitor and oversee the move. Ensure all items in the inventory, thus the moving cost estimate, are actually moved. If items are not moved or not included in moving bid (items which require 250-10