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EPOLICEREPORT, LLC -2008
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EPOLICEREPORT, LLC -2008
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Last modified
1/3/2012 2:59:43 PM
Creation date
11/17/2008 2:10:49 PM
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Template:
Contracts
Company Name
EPOLICEREPORT, LLC
Contract #
N-2008-147
Agency
POLICE
Expiration Date
11/30/2009
Destruction Year
2013
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<br />. Accept or reject report <br />. Optionally change incident type should the submitter have selected the wrong <br />type <br />. Select email address from which accept/reject email is sent; choice is either login <br />user's email or default department from-email <br />. Optionally specify an (probably internal) email address to which a link to the <br />report is emailed; optionally specify a message to be included in that email <br />. Specify message to be sent to citizen - required if report is rejected <br />. If requested by department, ePoliceReport will configure the system to allow the <br />reviewer to specify that a rejected report can be corrected by the submitter <br />g. Admin interface includes additional reports by selected date range: <br />. List of already approved reports <br />. List of already rejected reports <br />. Search for reports by case id, last name, email address, or phone number <br />. Summary of report submittal activity for each incident type by week or month. <br />. Summary of report review activity by department users by week or month. <br /> <br />3. Websites are hosted at a co-location facility as chosen by ePoliceReport, LLC. <br />a. State-of-the-art security, heating and cooling, uninterruptable power supply, and fire <br />suppression. <br />b. Network intrusion detection and firewall. <br />c. 128-bit SSL encryption is used for all websites. <br />d. Websites hosted on Microsoft Windows operating system using Microsoft Internet <br />Information Server. <br />e. Website uses Microsoft SQL Server database with a password protected login. <br /> <br />4. Miscellaneous terms: <br />a. An unlimited number of reports can be submitted. The subscription includes a fixed <br />number of reports per month. Reports over that allotment are billed at the pro-rated <br />report charge plus 20%. <br />b. Report data remains the property of the customer and is not shared without prior <br />consent. <br />c. Website maintenance may occur each Sunday between 5:00 pm and 2:00 am Pacific <br />lime at which time the service may not be available. <br />d. At the customer's request the term of the subscription may be extended by an amount <br />equal to any unscheduled downtime. <br />e. Technical support is limited to telephone support between 8:30 am and 5:30 pm Pacific <br />lime. <br />f. Subscription automatically renews at the end of the agreed upon term. <br />g. Subscription rate is subject to increase at the beginning of the each term. <br /> <br />ePoliceReport, LLC. tel 877.IT4.COPS. fax 408.528.8226. www.epolicereport.com <br />5655 Silver Creek Valley Road, San Jose, California 95138-2473 <br />
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