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This purchase includes GST Software Annual Maintenance for two years. Technical <br />support through a-mail and telephone between 9 am and 6 pm, Monday through <br />Friday except holidays, is included in Software Annual Maintenance. Details of GST <br />Software Annual Maintenance Program are described in "EXHIBIT D, Software <br />Annual Maintenance Agreement". <br />(7) Training <br />CONTRACTOR shall provide five days of training of GST software at no cost to <br />CITY. Additional training requested by CITY will be quoted according to <br />CONTRACTOR's standard training fee for customers under Software Annual <br />Maintenance program. <br />2. PRICING <br />Price for the purchase items listed in this contract shall be in accordance with "EXHIBIT B: <br />Quote for Santa Ana Police Department" provided by CONTRACTOR dated November 3, <br />2008, and in accordance with the required specifications set forth in Item (1). CITY shall pay <br />no other compensation to CONTRACTOR unless an Amendment has been agreed upon in <br />writing and signed by both parties. <br />3. MILESTONES AND PAYMENT SCHEDULE <br />CITY shall pay CONTRACOTR for the specified percentage of total purchase price at each <br />milestone according to the project milestones specified below. <br />(1) Contract signing and project kick-off (0%) <br />Within 15 days from contract signing or by December 15th, 2008, CONTRACTOR <br />project team shall meet with representatives of CITY to kick-off the project, go over <br />the project scope, and present CONTRACTOR's implementation plan. The meeting <br />shall set the schedule for hardware installation, CAD interface, software <br />implementation, and training. CONTRACTOR and CITY may make mutually <br />agreeable adjustments of the acceptance criteria listed in EXHIBIT E, Acceptance <br />Criteria. CITY shall review and approve the revised Acceptance Criteria to be used <br />as the basis of project acceptance. <br />(2) Identification of computer hardware and vehicle GPS devices (10%) <br />Within 15 days from contract signing or by December 15th, 2008, CONTRACTOR <br />shall present detailed specifications of server computers to CITY and CITY shall <br />determine the location to place the server hardware. CITY shall coordinate IT <br />support for networking and firewall configuration. CONTRACTOR shall present a <br />complete set of vehicle GPS device to CITY, including AirLink Pinpoint X GPS <br />modem for AT&T network, single-band GPS antenna, power cable, connecting <br />cable, and lock box. CITY shall determine how the GPS hardware should be <br />installed in the vehicle. <br />CITY shall pay CONTRACTOR 10% of the total purchase price. <br />(3) Purchase of computer hardware (20%) <br />Within 30 days from contract signing or by December 31st, 2008, CONTRACTOR <br />shall deliver and install both server computers for GST Tracker Server and GST <br />Database Server to CITY. <br />25P-4 2 <br />