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EXHIBIT A -1 <br />Scope of Services <br />Right of Way Coordination, <br />Project Management, Acquisition, Relocation and <br />Property Management Services <br />PROJECT UNDERSTANDING AND APPROACH TO STATEMENT OF WORK <br />This section presents California Property Specialists' (CPSI) understanding of the project assignment, the <br />statement of work and our approach to the accomplishment of the scope of services. These procedures <br />assure that CPSI services will be provided in such a manner as to ensure project success. Key <br />responsibilities included: coordination, monitoring and implementing City of Santa Ana (City) right of way <br />activities; consultant oversight and coordination; real property acquisition; relocations services, property <br />management, in -house right of way coordination and other real estate related services as assigned by City <br />staff. <br />CPSI's Project Director will meet with City staff to review the City's requirements for requested right of <br />way services. CPSI will focus on budget and the City's requirements as to day -to -day coordination with <br />City staff, relevant consultants, and governing authorities. Discussions will also include progress reporting, <br />deliverables, documents preparation, and file format. <br />Upon City approval, CPSI proposes to take a pro- active approach. This will include critical task <br />assignments as opportunity purchases, assistance with community outreach meetings, preliminary title <br />work, preparation of offer packages, and coordination and implementation of relocation activities. <br />CPSI's Right of Way Project Director will implement a tracking system for all acquisition, relocation and <br />property management consultants. This will ensure early identification of potential problem situations and <br />an additional tool to assist in meeting project milestones on a timely basis. Additional Progress Summary <br />Reports will be prepared, in addition to weekly Progress Summary meetings, in accordance with City <br />requirements and submitted on bi- monthly basis. In addition to summary reports, a Progress Meeting will <br />be scheduled on a weekly basis. <br />STATEMENT OF WORK <br />CPSI is very experienced and knowledgeable in right of way appraisals, acquisition and relocation services <br />under both federally, state, and locally funded projects. This will ensure the City's full compliance of <br />existing and/or the latest promulgated regulations. <br />We recommend that CPSI's role include, but not be limited to the following: project oversight, <br />procurement compliance, acquisition, relocation, property management and other general real estate <br />support duties. <br />QUALITY CONTROL PLAN <br />CPSI has a work ethic and commitment to excellence that is translated to high quality work product and a <br />tremendous client satisfaction. All work performed by CPSI will be performed in accordance with <br />applicable rules and regulations, and in a high quality and professional manner. <br />CPSI will establish standards for quality and monitoring to assure that the City receives accurate, <br />comprehensive and properly documented data. In addition, the CPSI Quality Control Plan will establish a <br />process whereby the Right of Way Project Manager directs and/or reviews all work products prior to <br />submittal to the City. <br />PROJECT RECORDS <br />