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(b) will promptly discontinue the proceeding once the arbitrator's <br />decision or award is given. <br />li. GOVERNING LAW <br />11.1. This Customer Support Agreement will be governed, construed and interpreted by <br />the laws of the Province of British Columbia. <br />12. AMENDMENT <br />12.1. No modification or amendment to this Customer Support Agreement may be made <br />unless agreed to by the parties hereto in writing. <br />13. SEVERABILITY <br />13.1. The invalidity of any provisions of this Customer Support Agreement or any <br />covenant herein contained on the part of any party will not affect the validity of any other <br />provision or covenant hereto or herein contained. The parties will in good faith negotiate a <br />mutually acceptable and enforceable substitute far any invalid provision or covenant, which <br />substitute will be as consistent as possible with the original intent of the parties. <br />14. NON-WAIVER <br />14.1. The waiver or failure of either party to exercise, in any respect, any right provided for <br />herein will not be deemed a waiver of any further right hereunder. <br />15. ENTIRE AGREEMENT <br />15.1. This Customer Support constitutes the entire agreement between the parties hereto <br />with respect to the licensing of the Softwaze and supersede all prior letter of intent, arrangements, <br />representations, warranties, statements, promises, information, arrangements and undertakings, <br />whether oral or written, expressed or implied. <br />16. COUNTERPARTS <br />16.1 This Customer Support Agreement may be executed in counterparts, in original form <br />or by facsimile, each of which will together, for all purposes, constitute one and the same <br />instrument, binding on the parties, and each of which will together be deemed to be an original, <br />notwithstanding that all of the parties are not signatories to the same counterpart. <br />IN WITNESS WHEREOF the parties have executed this Agreement as of <br />2008. <br />Visiphor Corporation City of Santa Ana <br />By: By; <br />Title: Title: <br />Date: Date: <br />251-14 <br />