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SUPPORT AND MAINTENCE AGREEMENT <br />THIS SUPPORT AND MAINTENANCE AGREEMENT is entered into on January 5, <br />2009, by and between, Visiphor Corporation, a corporation having its principal place of business <br />located at 1100 - 4710 Kingsway, Burnaby BC Canada VSH 4M2 ("Visiphor") and the City of <br />Santa Ana, a charter city and municipal corporation organized and existing under the Constitution <br />and laws of the State of California ("City"). <br />RECITALS: <br />A. The parties entered into that certain Agreement #A-2006-169, dated June 15, 2006, <br />(hereinafter "said Agreement") by which Visiphor provided software designed to enhance the <br />retrieval of law enforcement records for use in jail and intelligence operations. <br />B. In accordance with the terms and conditions of said Agreement, the parties wish to extend the <br />Customer Support Agreement by which Visiphor has supported and maintained the software <br />and applications. <br />WHEREFORE, in consideration of the covenants contained in said Agreement, and subject to all <br />the terms and conditions of said Agreement, except those amended in this First Amendment to <br />Agreement, the parties agree as follows: <br />1. Pursuant to Section 3.1, CONTRACTOR COMMITMENTS, WARRANTIES AND <br />REPRESENTATIONS, warranty support commenced August 1, 2007 and continued <br />through July 31, 2008. The parties desire to extend the customer support in accordance <br />with the Customer Support Agreement, attached hereto and incorporated by this reference <br />as Exhibit F. <br />2. The City agrees to pay and Visiphor agrees to accept, as total compensation for <br />Visiphor's Software and Application Maintenance and Support services, an annual fee of <br />$56,000 for the term from August 1, 2008 through July 31, 2009. <br />/// <br />/// <br />/// <br />/// <br />251-2 <br />