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Proposal for Parking Citation Services City of Santa Ana - November 5, 2008 <br />4.06 WebSync Automation <br />The syncing functionality of the WINCITE MOBILE desktop programmed can be <br />configured to automatically upload all new citation data to Phoenix Group on an <br />incremental basis. This provides both a level of control and increases individual <br />handheld sync speeds in high volume environments. <br />4.07 Transfer of Data — Communications ( WINCITE MOBILE) <br />The Citation Writer data can be uploaded to the Phoenix import servers as often as <br />preferred by the user using WINCITE web services over SSL (secure socket layer). In <br />addition, the license plate data files containing the boot or tow list will be downloaded <br />during this WebSync process. These two functions are completed automatically and <br />without user intervention where access rights are available. <br />4.08 Local Office Equipment/Computers/Transfers <br />The officer will return the equipment to the charging rack at the end of their shift. Prior <br />to charging, the officer or designated party will be responsible for syncing the handheld <br />unit. Syncing can also be done at anytime during the officer's shift. Phoenix Group will <br />automatically import any data received within a maximum of 30 minutes of receipt. <br />Once the sync has completed, the officer will return the equipment to sync and charge <br />the handhelds. During the sync, the AGENCY's designated PC(s) will automatically <br />upload the new Citation information to the Phoenix Group servers set up exclusively for <br />the uploading of the citation data. Phoenix Group will then import the data to <br />AGENCY's database and begin processing without any intervention by the AGENCY. <br />The importing of the data is automatic and begins processing without any intervention <br />by AG N ECY. <br />4.09 Boot Files <br />All updated files (such as a "boot" file) are created each night by the Phoenix Group <br />system. The data from the boot file is transferred back to AGENCY's local PC during <br />74 <br />