ORANGE COUNTY CHILDREN’S THERAPEUTIC ARTS CENTER 13

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6. Complainants must initially file and exhaust LWIA grant recipient/hearing procedures prior to appealing to the State except where the State determines that the LWIA grant recipient's procedures are not in compliance with the State's procedures. Ill. Procedures for Handling Complaints at the LWIA Level A. Receipt of Complaints Pursuant to the VVIA regulations found at 20 toconduclt on hea6 ngs0 and eesolve administrative entities have the responsibilityhe complaints made by individuals about the administration entit and employers ch'the "LWIA level" encompasses LWIA administrate } administrative entity has delegated the complaint anresolconnection otionect o process. W A programs comprise the guidelines for resolving issue 9 in LWIA including ng from operated by the Santa Anah e imposition of sanctions nstaken� by the actions, such as audit disallowances o� t Governor with respect to audit findings; investigations or monitoring reports. 1. Form and Filing of Complaint Official filing date of the complaint is the date the writte complaintisreceived. The filing of the complaint with the Santa Ana LWIA Equal,Employment Opportunity Officer shall be considered aThe complaequest for must be in writing and days. decision must be issued within 60 im must be signed and dated. The complaint should also contain the following information: a. Full name, telephone number, if any, and mailing address of the complainant; b. Full name, telephone number, and mailing address of the agency involved (respondent); c. Clear and concise statement of facts including dates constituting alleged violation; d. What provisions under the Act, regulations, been violated;rator other agreements under the Act, are believed to have e. Remedy sought by the complainant; and nd not f, If the complainant is a priva�he come or blllc entityai t must be duly y authorized by natural person, the filing o P the governing body of such entity or corporation. ."