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<br />CITY OF SANTA ANA
<br />E. Reports
<br />1. Submit activity reports from the prior security shift within six hours, in the method
<br />required, and on the forms required by the City.
<br />2. All reports must include any pertinent information or backup documentation with your
<br />reports, including date, time, persons (if applicable) involved, location, etc.
<br />3. General: Report immediately, verbally and in writing as soon as practically possible
<br />taking safety into consideration; especially concerning issues that may require
<br />immediate action to avoid potential escalation. If possible, take photos of the
<br />observation or interaction and attach to email, text, and written reports.
<br />4. Safety, Injury, or Damage: any impending, occurring, or potential hazards, incidents, or
<br />accidents that have harmed, are harming, or could likely harm persons, animals, plants,
<br />property, environment, or the like.
<br />5. Public Nuisances: any observations of any public nuisances.
<br />6. Work Performance Delays: anything that is or could potentially delay or prevent work
<br />from being performed within the designated times and locations.
<br />7. Follow up Activities: all action items from the above section, which may have been
<br />verbally reported, but a written report was not possible at the time; and all action items
<br />as required by City Representative.
<br />F. Legal & Best Practice Requirements
<br />1. Contractor must be self -informed, abide by, and comply with all, current and applicable,
<br />local, county, state, federal and other legal requirements and best practices at all times.
<br />2. Shall not cause, allow to be caused, or permit the continuance of any violation of any
<br />legal requirements or best management practices.
<br />3. Shall be responsible and bear all associated costs should any work be performed in
<br />contrary to any laws, ordinances, codes, rules, or regulations.
<br />4. Contractor must provide all labor, supervision, materials, tools, supplies, equipment and
<br />the like required to perform services as specified herein at its own expense.
<br />5. Contractor must perform and comply with all work per these specifications, according to
<br />all applicable and acceptable industry standards, of the highest quality commensurate
<br />with the required service.
<br />6. Contractor must comply with and be fully responsible at all times for being up-to-date
<br />regarding all applicable legal requirements in accordance with the attached
<br />specifications.
<br />G. Rates
<br />Contractor to submit hourly rates, overtime rates, holiday rates for guards and supervisors.
<br />City of Santa Ana RFP No. 24-138 Page 19 of 33
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