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aM070ROLA SOLUTIONS <br />QUOTE-3014423 <br />• Authorize global provisioning decisions and be the Point of Contact (POC) for reporting and verifying <br />problems. <br />• Monitor firmware updates <br />• Implement changes to Customer infrastructure in support of the proposed system. <br />Agency Manager <br />The Agency Manager will act as the primary POC upon project completion. <br />• Push internal requests for updates through appropriate channels <br />• Monitor all firmware updates and all other security measures for physical hardware as required by the <br />Customer internal policies <br />• Administer users <br />• Audit reports <br />• Manage Hotlist and Hotlist functionality <br />• Attend Agency Manager training <br />• Oversee or act as the training POC <br />• Ensure all Authorized Users are aware of usage restrictions and any applicable terms related to the use of the <br />LPR System <br />• Controls appropriate use and data storage policies as well as procedures for the data maintained outside the <br />LPR system. This includes when any information is disseminated, extracted or exported out of the LPR <br />system <br />• Controls and is responsible for developing the policies, procedures, and enforcement for applying <br />deletion/purging and dissemination rules to information within and outside of the LPR system. <br />• Ensure data and system protection strategies are accomplished through the tools provided by Motorola for <br />account and user management features along with audit and alert threshold features. <br />Subject Matter Experts (SMEs) <br />SMEs are a core group of users involved with the analysis, training and implementation process. The SMEs <br />should be experienced users in their own respective field (evidence, dispatch, patrol, etc.) and should be <br />empowered by the Customer to make decisions based on workflows and department policies related to the <br />proposed system. <br />General Customer Responsibilities (If Applicable) <br />In addition to the Customer responsibilities listed above, the Customer is responsible for the following: <br />• Customer Site. If the Solution is to be installed at a Customer location ("Site"), the Solution will only be <br />installed and/or evaluated at the Customer sites identified. <br />• Customer will be responsible for providing all necessary permits, licenses, and other approvals necessary for <br />the installation and use of the Products and the performance of the Services at each applicable Site, including <br />for Motorola to perform its obligations hereunder, and for facilitating Motorola's access to the Sites. This <br />includes, but is not limited to providing a traffic safety plan to facilitate the safe deployment of all Equipment <br />that is installed on, over, or near Sites with active roadways. No waivers of liability will be imposed on <br />Motorola or its subcontractors by Customer or others at Customer facilities or other Sites, but if and to the <br />extent any such waivers are imposed, the Parties agree such waivers are void. The Equipment used for the <br />Services will only be located at such site. <br />• If the Solution is to be accessed remotely, Customer will only access Solution in the manner described by <br />Solution documentation or as otherwise instructed by Motorola. <br />Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the <br />""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between <br />Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. <br />Page 13 <br />