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aM070ROLA SOLUTIONS <br />QUOTE-3014423 <br />• Provide and install antivirus software for workstation(s). <br />• Provide Motorola with administrative rights to Active Directory for the purpose of installation, configuration, <br />and support (if applicable). <br />• Ensure required traffic is routed through Customer's firewall. <br />Motorola is not responsible for any costs or delays that arise from Customer's failure to meet network and <br />hardware requirements. <br />PROJECT PLANNING <br />A clear understanding of the needs and expectations of Motorola and the Customer is critical to fostering a <br />collaborative environment of trust and mutual respect. Project Planning requires the gathering of specific <br />information to set clear project expectations and guidelines, as well as lay the foundation for a successful <br />implementation. <br />Project Planning Session (if applicable) <br />A Project Planning Session will be scheduled after the Contract has been executed. The Project Planning Session <br />is an opportunity for the Motorola and Customer PM to meet prior to the Project Kickoff Meeting and review key <br />elements of the project and expectations. Depending on the items purchased, the agenda will typically include: <br />• A high level review of the following project elements: <br />- Contract documents. <br />- A summary of contracted applications and hardware as purchased. <br />- Customer's involvement in project activities to confirm understanding of scope and required time <br />commitments. <br />- A high level Project Schedule with milestones and dates. <br />• Confirm CJIS background investigations and fingerprint requirements for Motorola employees and/or <br />subcontractors. <br />• Confirm Customer location for Motorola to ship their equipment for installation. <br />Motorola Responsibilities <br />• Schedule the remote Project Planning Session. <br />• Request the assignment of Customer Project Team and any additional Customer resources that are <br />instrumental to the project's success. <br />• Provide the initial Project Schedule. <br />• Baseline the Project Schedule. <br />• Review Motorola's delivery approach. <br />• Document mutually agreed upon Project Kickoff Meeting Agenda. <br />• Request user information required to establish the Customer in associated training portals. <br />Customer Responsibilities <br />• Identify Customer Project Team and any additional Customer resources that are instrumental to the project's <br />success. <br />• Acknowledge the mutually agreed upon Project Kickoff Meeting Agenda. <br />• Provide approval to proceed with the Project Kickoff Meeting. <br />Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the <br />""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between <br />Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. <br />Page 15 <br />