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GUARD ANRFID <br /> 17(d), in which case the Notice of Non-Conformity sent by the Customer pursuant to this <br /> Section will be deemed to be the notice required by Section 17(d). If the non-conformity <br /> which cannot be corrected occurs prior to the time the Command Cloud System meets the <br /> Acceptance Criteria pursuant to Section 9(c) and the Customer terminates the Agreement <br /> pursuant to Section 17(d), then the Customer will receive from GUARDIAN RFID a refund of <br /> all fees paid under the Agreement, in which case the Customer must return to GUARDIAN <br /> RFID the Hardware and cease use of the Command Cloud Subscription Services and other <br /> products purchased from GUARDIAN RFID. In no other circumstances will GUARDIAN RFID <br /> be obligated to provide a refund of fees paid under the Agreement or be obligated to accept <br /> the return of Hardware or other products purchased from GUARDIAN RFID. <br /> (iii) In the event of a claim by the Customer under the Command Cloud Mobiles Devices <br /> warranty, GUARDIAN RFID will provide required maintenance and, if necessary, repair or <br /> replace any Command Cloud Mobiles Devices at no additional charge to the Customer. <br /> Command Cloud Mobile Devices warranty does not cover repairs or replacements that are <br /> necessitated by any one or a combination of the following: <br /> (A) damage resulting from misuse, abuse, fire, liquid contact, or alterations by the Customer <br /> or any Customer Personnel; or <br /> (B) corrective work necessitated by repairs made by anyone other than a GUARDIAN RFID <br /> authorized service technician or without GUARDIAN RFID's prior written consent. <br /> (b) Hardware. GUARDIAN RFID will be solely responsible for processing and managing all Hardware <br /> warranty claims during the Term of this Agreement. Hardware consists of all non-Leased items, <br /> such as printers, laminators, and other equipment. Al[coverage periods for purchased Hardware <br /> begin on the latest to occur of(1)the Go-Live Date or(2)the date the Hardware is purchased and <br /> ends on the earliest to occur of(1)the end of the warranty period provided in this Section <br /> applicable to such Hardware or(2)the date this Agreement expires or is terminated. The <br /> Customer will contact GUARDIAN RFID in accordance with Section 8(a)for all Hardware-related <br /> issues.After receiving a Hardware-related warranty request, GUARDIAN RFID will provide <br /> instructions to the Customer to follow for facilitating a repair or replacement. Customer-is <br /> responsible for shipping to GUARDIAN RFID. <br /> (c) DISCLAIMER OF OTHER WARRANTIES. EXCEPT FOR THE WARRANTIES SET FORTH IN <br /> THIS SECTION, GUARDIAN RFID DISCLAIMS ANY AND ALL OTHER WARRANTIES OF ANY <br /> NATURE WHATSOEVER, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, <br /> INCLUDING, WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY <br /> AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, GUARDIAN RFID DOES NOT <br /> GUARANTEE THAT THE COMMAND CLOUD SYSTEM WILL BE ACCESSIBLE ERROR-FREE <br /> OR UNINTERRUPTED. THE CUSTOMER ACKNOWLEDGES THAT GUARDIAN RFID DOES <br /> NOT CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, <br /> INCLUDING THE INTERNET, AND THAT ACCESS TO THE COMMAND CLOUD SYSTEM MAY <br /> BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE <br /> OF SUCH COMMUNICATIONS FACILITIES. GUARDIAN RFID IS NOT RESPONSIBLE FOR <br /> ANY DELAYS, DELIVERY FAILURES OR OTHER DAMAGE RESULTING FROM SUCH <br /> PROBLEMS. <br /> 13. CUSTOMER OBLIGATIONS <br /> (a) Access to Premises and Authorized Customer Personnel.The Customer will provide Authorized <br /> GUARDIAN RFID Personnel with reasonable and timely access to the Customer's premises and <br /> Authorized Customer Personnel necessary for GUARDIAN RFID to perform its obligations under <br /> this Agreement. <br /> Command Cloud Subscription Agreement 111 <br /> 02024 GUARDIAN RFID.All rights reserved.GUARDIAN RFID is a U.S.registered trademark. <br /> Confidential&Proprietary.(Rev. 112024) <br />