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CITY OF SANTA ANA <br /> EXHIBIT I <br /> SCOPE OF SERVICES <br /> Contractor shall perform services as set forth below. <br /> A. Contractor General Requirements <br /> 1. Provide Security Services for City Special Events, including but not limited to Tet, Santa <br /> Ana Fun Run, Egg-Cellent Adventure, 4th of July, Chicano Heritage Festival, Fiestas <br /> Patrias, Movies in the Park, Concerts in the Park, etc. <br /> 2. Contracted security services will include a specific number of guards, post locations, <br /> and security hours per event, which will be determined by Santa Ana Police Department <br /> and City Special Event staff. <br /> 3. Contracted security services will be required to submit a quote for approval from Special <br /> Events Staff before the event. <br /> 4. Contractor must be able to provide Security Guards for as-needed assignments within <br /> 24 hours of notification from City Representative. <br /> 5. The contractor should be prepared to provide on-call security guards as needed by the <br /> City or reduce service levels as determined at the City's sole discretion. <br /> 6. Orientation time is billable for no more than thirty (30) minutes. When multiple guards <br /> are required, only the security guard supervisor will be paid for the orientation time. <br /> 7. Keep an updated and approved Security Guard list, which must include, but not limited <br /> to: <br /> a) Full Name: First, Middle, Last <br /> b) Photo: Current, face <br /> c) Address: Residence <br /> d) Phone Numbers: Contact <br /> e) Security Guard Registration: current <br /> 0 CA driver's licenses: current <br /> g) Experience: at least 12 months prior work experience as a registered security <br /> guard <br /> 8. Do not place any guards at any posts unless that guard is on the approved security <br /> guard list. <br /> 9. The City shall have the right to require the removal and replacement of the Contractor's <br /> staff assigned to this contract. The City is not required to provide any reason, rationale <br /> or additional factual information if it elects to request any specific key personnel be <br /> removed from performing services under the awarded contract. The City shall review <br /> and approve the appointment of the replacement for the Contractor's personnel. Said <br /> approval shall not be unreasonably withheld. <br /> 10.At City's sole discretion, City may allow a security guard, who is removed from post <br /> assignment, to be reassigned only after said security guard has been fully retrained or <br /> received additional training at Contractor's sole expense and to City's satisfaction. <br /> City of Santa Ana RFP No.24-138 Page 16 of 33 <br />