REACH EMPLOYEE ASSISTANCE, INC. -2002

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Consultant will provide Management and Supervisory training sessions annually. It is recommended that a maximum of 25 managers/supervisors attend each session. The purpose of these training sessions is to make managers and supervisors aware of City EAP policy and procedures, of how to identify poor job performance as it relates to personal problems and to familiarize them with the processes of referrals and follow-up. Consultant will supply, if requested, Management and Supervisor Employee Assistance Program guidelines for inclusion in City personnel management guidelines. 3. PROGRAM PROMOTION City agrees to support Consultant in developing a yearly EAP promotion plan as follows: b. Initial EAP orientation classes for employees in groups of up to 50 will be available to City as a means of introducing EAP policy and procedures and utilization of Consultant's services. c. "Munch & Learn" presentations will be conducted periodically upon request by the City, at City location to maximize utilization of Consultant's services. d. REACH brochure and REACHIine cards will be supplied to the City for distribution to all employees. e. REACH Frontline will be electronically supplied to the City quarterly for distribution to all supervisors. £ REACHIine.com will be available for online use to all employees and family members. Employees will be supplied a password as mentioned on REACH employee brochure for online secure are access. g. REACHIine posters will be supplied from time to time for posting on City staff bulletin boards. h. Originals of promotional materials, for inclusion as short articles in internal staff newsletter or as check stuffers, will be supplied upon request by the City. i. Consultant's staff will participate in City's employee benefit's fair upon request. j. Consultant will assist with drafting the EAP benefit announcement letter to be signed by City, on City letterhead and mailed to the home of all employees. 4. QUALITY Consultant shall conduct on-going quality assurance audits on all aspects of the program from inception to end of the contract year. Consultant will provide quarterly reports. 5. CITY OBLIGATIONS • EAP is a totally confidential program. The City will only be aware of employees referred officially by management and information about such employees will not be released without the written consent of the employee client.