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if itrm:ui Fnrc~rprisz.~. LL(' <br />lle also c;lectrunicall~~ hill i«r the City. all yualitied primary and secondary insurance sources, <br />~~~i~rl;ers' compensation. health maintenance ~n~gani~ations, third part~~ liability- henetit programs. <br />a;xl el f-insurance programs. Those ~~~ho do not quality are billed im paper. <br />13itlin;~ and ~ cril'ication of pelf Yap ~lccountti <br />~lil'~e~~ !1't~Ill the .An1erl~,In ~~Ul~~'e1Ut's :1s~O~lllUUn indlcalc Ihat pall~'llts a€'~ nl~)re nli>tl~~alell tU <br />n;;; ;1 5~:1'~i11Cnt iri!111 .l !e~ephUlle ut~l r:Ilhcr t~l;p; llpeated ~UI~~ChI?Il I1l~Il~es. lluvvc1cI', thl,'v <br />~1;:•: ~ii~,:.~ll Ifl: In~~~l .td1li>illli ~'1 CjlCell\~"11C~~ ~rUnl a Cl)nlhlnallUn l1~ Ih~~C t11~1? n1~d1111125. ~~~~ <br />}r.I. ~ iuur.d this t~~ he true t11r~nl~h the hers~~nal attention ~~~i~~rn to oIn- cfi~nt and their patients. <br />C);,r ?ir;t call t~~ a nri~ate acc;~unt ~ICCUrs immcdiatch al'tcr data cntr~ ui the incident into the <br />s~;t;nl. lllis ~.~~cri?icati«n~' call a11o~1~~ us to dcterllline if the patient has insurance ~n~ ally <br />special cirrunlstances that ~~ill nlakc it dit'iicult to pad the hill in a reasonable amount of tine. <br />phis earl~~ cstahlishnlent u1 ccuuact ~~ith th,; paticnt i; ccr~ henciicial.:At this point h.Intllin~~ ~~f <br />Idle ;;~~l~Ulll heC~~li1C~ \~I't ill~ll\IdUaIIL..I ~~~ haA~' lt~Und 11:11 ~~lll~ ~As(~'ill UI In~ul~ei, <br />>1.i1~'1?lent, ll~'~In~lllClle~ la)IIC~.'~. aP,il In~l^~IdUal letters In Cl`nl,an~tit~!1 ',1lll? ?elcph(?ne tollo~'. tIh <br />llas f~cen mutt <ucccssi~ul. 1 ul(c~~~-up procedures used t~~ elicit pa~Inent include a data lilt <br />~~t.Ihiisrcd 1~~~r each p,Iticnt li~om ~~~hich inCormatiun re~~ardin,~ the transport. billing and pa~mcnt <br />~a11 hC i'.C~Jrt.eil all~l relCleA'e~l, and patlellt Inl~)1"nlllll(~I1 e11I1 bC Ilpdaled. ~~~ p4ltlents lllaV' he <br />IYl'~I'~ileed ~?~ ]iallle. date l~l ~c'I'`."ICe, Ineldetlt nUlnhel'. 1"UIl IlUttll?C]', st~Cllll ~eCUi"it~~ IlU[I1bC'T', alld <br />ll1s.~ ?1~~' id~nlEl i I:Ii1I1 Iilinlbel's. `.fee Iabl~ i)I1 pa~,?C 1 ~ It?I' a Sample blll sehedlllC. <br />13i1linr~ and ~'crilication of Insurance :lccountc and 7~hird Yarn Y•~~ c-•, <br />_All nst:r;Incc :u~d third part~~ pa~~er iufin~mation pro~~ided at the time ~,t~ input is ~erilied ~rilh <br />~~h~~11e 1.1!l~ (1n-Mile aC~:s~ (~~ !IIiUI":1n1'~' ~cfI11p1:nICs Is iIt111/Cd 1vheI'e (~fiCrcd. t)UI 1'rl~l'eS~ tal <br />iden!i':~~ ir.~~ Ih~ ~•r,rr«t l,a~~r tur a pati~tlt~; clail~~ bcl~~~re it i~ ~<<n billed hay ke}?t cur percentage <br />~~1~ incorrect billin~~s lo~~. Uur Customer Ser~~ice Representati~~es. in the e~cnt ul~ incorrect <br />insurance inlifnnati~nl. ~~ ill c~~ntact hnspital>. and if necessar~~. the paticnt it~r the corrections to <br />t1lli1 I11101'malt~~n. <br />13ankrunCc~ and Litigation ~~ccouni~ <br />\1~hcn n~~tificd of a personal hanl:ruptc~ all billing acti~it~ ~~ill cease. lnivrmation ~~ill be noted <br />itl the ~SCC:7!.Int ;ind ll?ll~~~tied lik?Ili~l~_\. ~)n~. n(JTIIICatIUn (~~ dlil'har~'~ i~I ~jc',hE iS made l~lc; :1CCllUilt <br />It~~iusle.l 1u _; %eil~ C~;1l;lliee. l:i the ease t~l j~l't)h;ll~ CIrCUmSlanCeS, ~\e ~~ill llle a l'rellltUl~ S Clallll <br /><<~ pr,~tect t1u• Cit:'s interests. ~V"hell an account is identiticd as a litigation ease it is Ilagged ~~ith <br />~i SheC1~1C pa?~ S~IUrCe. att01'IIC~ lllll~I'IIY1Uh^ ]~ added tl,) the 3CC11U11I, a IICII 1S gent tl? the paUCnl i <br />attorne~~ Iu be signed h~ both the patient and the attorne~~, and the patient billing is put on hold. <br />C'ip o).Santu:frtaFireDepurtrr~enr <br />25C-14 <br />