ORANGE COUNTY CONSERVATION CORPS (2) - 2009

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Orange County Conservation Corps Santa Ana Workforce Investment Board -The Youth Service Provider Network Request for Proposal PY 2009/2010 5. How will continuous improvement be measured and conducted? The OCCC is committed to continuous improvement and uses the following strategies and activities for continuous improvement: • Corpsmember satisfaction surveys at least twice a year; • Corpsmember community meetings monthly that involve all staff and corpsmembers; • Corpsmember Leadership Council meet twice a month with a staff member Advisor; • Corpsmember Leadership Council President is an Ad Hoc member of the OCCC Board of Directors and presents a monthly report to the Board; • Work sponsor surveys when a work project is completed or at least once a year for ongoing work projects; • Weekly orsemi-monthly internal monitoring meetings for program compliance/performance; • At least two (2) staff development days per year for full staff that relate to program evaluation, mission, planning, etc; • Multiple program/grant site reviews and audits for program/grant compliance; • Annual corps certification review; • Annual independent financial audit; • Annual program evaluations by corpsmembers, staff, and Board members; • An annual Board of Directors planning day; • An annual Executive Director workplan that is monitored by the Board; • A three year OCCC Strategic Plan; • Membership with organizations and conference attendance that promote continuous improvement. 6. Describe how adequate staffing will be maintained to ensure success of this program Two full-time OCCC staff will be responsible for recruiting Santa Ana youth. The OCCC Corpsmember Recruiter is responsible for recruiting for all OCCC programs and will allocate a portion of their time to recruiting Santa Ana youth. The OCCC Program Specialist (case manager) assigned to the Santa Ana WIA contract will be responsible for ensuring enrollment goals are met and will also allocate a portion of their time to recruitment. Selected Santa Ana corpsmembers will be trained to accompany staff and provide "peer recruitment" to assist staff with street outreach and help organize and manage OCCC booths at the various Santa Ana job fairs and community events. Other OCCC staff may also provide recruitment through ongoing collaborations and networking with other agencies county-wide as in- kind support of this proposal. D. Program Description 1. Describe the overall services that will be made available to the WIA participant Following are the overall services that will be made available to all WIA participants: OUTREACH/RECRUITMENT (ongoing as previously described on page 7) EDUCATION 1. Individual education goals (high school diploma and/or post-secondary instruction) 2. Study skills; tutoring; secondary school instruction; dropout prevention strategies; 3. Basic skills remediation; Page 12 of 21