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Wittman Enterprises, LLC <br />Our Medicare and Medi -Cal Specialists process all denials and appeals. These specialists receive <br />extensive training in all aspects of Medicare and Medi -Cal billing. Our Medicare specialists are <br />versed in federal law and in the implementation of the Medicare fee schedule. Our Medi -Cal <br />specialists have expertise when billing the City's many Medi -Cal HMO's the largest of which is <br />Cal- Optima. Cal- Optima is notorious for underpaying claims. Our specialist appeal on a regular <br />basis underpayments such as $16.07 for EKG's or $9.88 for oxygen. With the implementation of <br />a 10% reduction in Medi -Cal reimbursement every penny counts and appeals are necessary. <br />Cross Over Claims <br />Wittman Enterprises, LLC currently and will continue to bill cross -over and balance billings to <br />all qualified secondary insurances and private pay accounts. Medi -Medi patient balances are <br />written down as required by Medi -Cal statutes. <br />Backup Billing Procedures <br />Wittman Enterprises, LLC computer hardware consist of a redundant Raid Ten Array Network <br />Attached Storage, running on two Dell 6850 Quad processing duo core servers on Windows <br />2003 Advanced Server in active /passive cluster mode. In addition, our Dell LTO 3 Auto Loading <br />tape backup device uses Veritas Backup Exec Software. All files are backed up nightly and the <br />tapes are stored off site. <br />We utilize Rescue Net Billing by ZOLL Data Systems. It is a Windows based software system <br />and is commercially available. In the event of a catastrophic event the software is readily <br />available for us to replace through ZOLL Data Systems. As an added precaution all backup and <br />system programs are kept offsite. <br />City of Santa Ana Fire Department 23 <br />