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Table of Contents <br />DocumentControl..........................................................................................................................................2 <br />Tableof Contents..........................................................................................................................................3 <br />1 Overview.................................................................................................................................................4 <br />1.1 Statement of Work..........................................................................................................................4 <br />1.2 Project Management Definitions.....................................................................................................4 <br />1.3 General Client Responsibilities.......................................................................................................4 <br />1.4 Project Exclusions...........................................................................................................................5 <br />2 Overview of Project Deliverables............................................................................................................6 <br />2.1 (1) Unit Swap Module.....................................................................................................................6 <br />2.2 (1) Auto Dispatch Module...............................................................................................................6 <br />2.3 Standard VisiCAD Mapping Conversion Services..........................................................................7 <br />2.4 Project Management Services........................................................................................................7 <br />2.5 One year Support and Maintenance...............................................................................................7 <br />3 Change Management Process...............................................................................................................7 <br />3.1 Task Completion Reports...............................................................................................................8 <br />Copyright ® 2009 TnTech Software Systems <br />Unpublished: Rights reserved under the copyright law of the United States. <br />Confidential <br />3 <br />