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<br />Agreement #W7 -GJC-10 <br />City of Santa Ana <br /> <br />EXHIBIT A <br />TO WIA COST REIMBURSEMENT AGREEMENT <br />GREEN JOBS CORPS <br />AUGUST 1, 2009-MARCH 31, 2011 <br /> <br />GENERAL PROGRAM REQUIREMENTS <br /> <br />outreach; marketing; system-wide policies and procedures; performance <br />management, and any other best practices as identified by the OCWIB. <br />B. Continuous Quality Improvement shall be facilitated internally by the <br />Contractor through constant review of and compliance with policies and <br />procedures, heightened sensitivity to the needs of customers, and <br />increased level of knowledge and services. <br />C. Contractor shall attend all OCWIB sponsored training(s) relevant to <br />OCGJC Programmatic and regulatory issues, as well as all youth <br />performance <br /> <br />WIA Cost Reimbursement Agreement - Green Jobs Corps <br /> <br />Exhibit A <br /> <br />Page 8 of 8 <br />